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When I try to open the trunk with the interior level it won't open. Then when I try the key it's very hard. To the point were I think I am going to break the key! It opens with the key though. I checked that cancel switch on the lock but it does not seem to work. What am I doing wrong?
 

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You need to adjust the strick plate that is inside the trunk. Move it up slightly and it will work fine. You might need to play with it a little while to find the perfect spot. If you bring it up too much, the trunk lid makes noises when you hit bumps. It is an easy fix, two 12mm bolts on the inside lip of the trunk.
 

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Yup, very common issue. Mine does the same.

Before adjusting the plate, check that the little level on the trunk isn't flipped to cancel. If that's ok, it's the plate. it's just too tight for the cable to pull loose.
 

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power

My dealer (Bianco Subaru in Corte Madera, CA) fixed both the key turning (works like butter now) and the lever.
 
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