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How to clue in clueless dealer?

931 Views 10 Replies 9 Participants Last post by  darwood
I'm currently 6th on the waiting list for an STi at the largest Subaru dealer in the Phoenix area. I'm just now learning that this dealer isn't ordering cars for the people on their waiting list at all. They're just taking what they get, then dialing up the people on the list starting with #1 and working their way down till they find someone who'll take that color/option combo.

What do I need to do to get these guys to order me the car I want? That being, a blue/gold STi with *zero* options (especially not the damned auto dimming mirror they're ordering on all of them for $400). They seemed convinced (or are trying hard to convince me) that they have no say in what STi's they receive or what options they come with. They also can't seem to tell me *anything* regarding a time frame for when I can expect to get the car.

Is there an SOA rep I can talk to? Someone above their heads? Would asking to speak to the owner help? I don't want to be sitting here thinking about whether or not I should take the silver/silver they have now, or wait and hope they get another blue/gold. I also don't want to pay an extra $500 bucks for an option package I don't want.

There are other cars/dealers in town with offers that I'm starting to consider, simply because my dealer isn't keeping me informed, and seemingly isn't even trying to get me the car I want. It's almost like they don't want me on their "MSRP" list, so they can take my spot and sell it to someone else at a higher price.

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