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First off, I will never...ever buy any Subaru product as a result of this bs.

I was screwed by my dealership. I had a deposit holding position 2 for MSRP. I only put the money down on the condition that the car be 1) at MSRP 2) be one of the first three cars delivered. They copied my license, took my money (cashed it as well), and filled out a purchase request. All of the things they need to for a real order.

They basically told me the only way I would get a car at MSRP was if no one else was willing to pay more for it. (even though I was on the list with a, binding in Texas, oral agreement for MSRP) I was #2 on the list with a purchase order filled out with my driver's licensed copied, the whole nine yards. I called 2 minutes after press introduction. I have wanted this car for years.

The salesmen denied he ever told me MSRP, but when I revealed that I did not want the car anymore, and wasn't going to pursue legal action, he basically admitted he was lying. (i talked to so many people that day...blah..blah) I had told him specifically "do not take my deposit if you are charging 1 cent over MSRP, I will not accept that" and he took the deposit anyway!

He apologized a bunch, won't do any good. They will never get any of my families' business again. He asked me for my family member's names that had purchased cars there so he could go try to get the sales manager to do the deal for sticker. I gave him false names to protect those family members once I rip them them a new one. I explained that "my family buying cars here shouldn't matter, I am a customer you made an agreement with for MSRP, now you are breaking that deal, end of story." I gave him the false names just to see, basically knew it wouldn't do any good.

They are giving me my deposit back, but I'm sure that just b/c that cannot legally take the money and not deliver what they promised. They have to return the deposit as per the Texas attorney general's office and SOA.

This dealership has seriously damaged a very good business relationship. I would advise anyone buying a car there to go elsewhere. Of the family memebers I've told, (3) they have all said they will never go there again. I wonder if the dealer will ever realize the $ they lost on not jacking me on the STi was much less than all the money my family has generated for these jokers.

If anyone else gets screwed by these guys please pm me and I will give you the name of the SOA rep that is researching this issue.

I don't even want the car now. I will buy another brand. Too bad Subaru's dealer network has to ruin the introduction of a lifetime!

Take Care, happy driving, and I hope someone actually gets to enjoy a STi.
 

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ok....so what was the name of the dealer you went to...right now the dealer i'm going through is CAMELBACK SUBARU, in PHOENIX ARIZONA...does anyone know any crap on them?? or are they a descent dealer?? :roll: :roll:
 

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atx_sti said:
...and filled out a purchase request...The salesmen denied he ever told me MSRP...
wait. what price was written in on the purchase request? many/most/all of use have copies of the order that says "at mrsp"; "about msrp" or something like that. i gather you didn't have that? or did you have that and now he's backing out??
 

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Re: Austin Subraru backs out on deals with deposits!!! WARNI

atx_sti said:
...the only way I would get a car at MSRP was if no one else was willing to pay more for it....
that's a ridiculous/impossible constraint. how could they possibly know if anyone is willing to pay more? let's say three weeks pass by and no one wants to buy it for more than msrp. will they then sell it to you for msrp? how do they know that 2 seconds after you take ownership some kid with a rich daddy isn't going to show up willing to pay more than msrp? <shrug> that was possibly a good signal that this guy was shifty.
 

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cecilia said:
so you guys gonna answer my question?? :roll: :roll:
uhh...no.

seriously though, i obviously know nothing about that dealership. it's middle of the day; everyone's at work/school. you'll get a response tonight. btw, you might also want to register and search/ask on

http://www.nasioc.com/

since this is really a general subaru question, not an sti specific question.
 

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ok let me rephrase that question....does anybody live in phoenix that knows anything about this car dealer (CAMELBACK SUBARU) that can give me some info about them... :roll:
 

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so it slowly begins, dealer after dealer will just screw people who put their names on the list, why am I not surprised :)
 

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Drilled/Slotted Rotors

Just more justification to make sure you get everything IN WRITING. I don't know how they can enforce "legally binding" oral agreements in Texas.
 

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I have to agree with Agent Chobos; it totally sucks that the dealer did that, but unfortunately they can do anything they want if it isn't in writing. Did they tell you "..the only way I would get a car at MSRP was if no one else was willing to pay more for it.." when you filled out the purchase order, or when you went back? That would be another indicator that they wanted some wiggle room and were never indending to sell the car at MSRP. It is unfortunately, but not altogether suprising.
 

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there are many dealers that are honoring there commitments to there customers.not all dealers are slime.we here at Secor Subaru in New London,CT. have never charged more then msrp yet for an STi and have no intention of changing that or going back on our word to the people that have placed orders here.Of course we also put in writing that your getting the car for msrp.

Brian
 

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See, Brian is proof that there are a few of us "Good Guys" out there. Congrats and hat's off to ya Brian!
 

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Thanks Jason!
I my time with Subaru I have found that there are more "good guys" than bad in our dealer network.Greed can however bring out the worst in some people!

Brian
 
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