First off, I will never...ever buy any Subaru product as a result of this bs.
I was screwed by my dealership. I had a deposit holding position 2 for MSRP. I only put the money down on the condition that the car be 1) at MSRP 2) be one of the first three cars delivered. They copied my license, took my money (cashed it as well), and filled out a purchase request. All of the things they need to for a real order.
They basically told me the only way I would get a car at MSRP was if no one else was willing to pay more for it. (even though I was on the list with a, binding in Texas, oral agreement for MSRP) I was #2 on the list with a purchase order filled out with my driver's licensed copied, the whole nine yards. I called 2 minutes after press introduction. I have wanted this car for years.
The salesmen denied he ever told me MSRP, but when I revealed that I did not want the car anymore, and wasn't going to pursue legal action, he basically admitted he was lying. (i talked to so many people that day...blah..blah) I had told him specifically "do not take my deposit if you are charging 1 cent over MSRP, I will not accept that" and he took the deposit anyway!
He apologized a bunch, won't do any good. They will never get any of my families' business again. He asked me for my family member's names that had purchased cars there so he could go try to get the sales manager to do the deal for sticker. I gave him false names to protect those family members once I rip them them a new one. I explained that "my family buying cars here shouldn't matter, I am a customer you made an agreement with for MSRP, now you are breaking that deal, end of story." I gave him the false names just to see, basically knew it wouldn't do any good.
They are giving me my deposit back, but I'm sure that just b/c that cannot legally take the money and not deliver what they promised. They have to return the deposit as per the Texas attorney general's office and SOA.
This dealership has seriously damaged a very good business relationship. I would advise anyone buying a car there to go elsewhere. Of the family memebers I've told, (3) they have all said they will never go there again. I wonder if the dealer will ever realize the $ they lost on not jacking me on the STi was much less than all the money my family has generated for these jokers.
If anyone else gets screwed by these guys please pm me and I will give you the name of the SOA rep that is researching this issue.
I don't even want the car now. I will buy another brand. Too bad Subaru's dealer network has to ruin the introduction of a lifetime!
Take Care, happy driving, and I hope someone actually gets to enjoy a STi.
I was screwed by my dealership. I had a deposit holding position 2 for MSRP. I only put the money down on the condition that the car be 1) at MSRP 2) be one of the first three cars delivered. They copied my license, took my money (cashed it as well), and filled out a purchase request. All of the things they need to for a real order.
They basically told me the only way I would get a car at MSRP was if no one else was willing to pay more for it. (even though I was on the list with a, binding in Texas, oral agreement for MSRP) I was #2 on the list with a purchase order filled out with my driver's licensed copied, the whole nine yards. I called 2 minutes after press introduction. I have wanted this car for years.
The salesmen denied he ever told me MSRP, but when I revealed that I did not want the car anymore, and wasn't going to pursue legal action, he basically admitted he was lying. (i talked to so many people that day...blah..blah) I had told him specifically "do not take my deposit if you are charging 1 cent over MSRP, I will not accept that" and he took the deposit anyway!
He apologized a bunch, won't do any good. They will never get any of my families' business again. He asked me for my family member's names that had purchased cars there so he could go try to get the sales manager to do the deal for sticker. I gave him false names to protect those family members once I rip them them a new one. I explained that "my family buying cars here shouldn't matter, I am a customer you made an agreement with for MSRP, now you are breaking that deal, end of story." I gave him the false names just to see, basically knew it wouldn't do any good.
They are giving me my deposit back, but I'm sure that just b/c that cannot legally take the money and not deliver what they promised. They have to return the deposit as per the Texas attorney general's office and SOA.
This dealership has seriously damaged a very good business relationship. I would advise anyone buying a car there to go elsewhere. Of the family memebers I've told, (3) they have all said they will never go there again. I wonder if the dealer will ever realize the $ they lost on not jacking me on the STi was much less than all the money my family has generated for these jokers.
If anyone else gets screwed by these guys please pm me and I will give you the name of the SOA rep that is researching this issue.
I don't even want the car now. I will buy another brand. Too bad Subaru's dealer network has to ruin the introduction of a lifetime!
Take Care, happy driving, and I hope someone actually gets to enjoy a STi.
