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my.subaru.com doesn't accept my VIN.
my.subaru.com doesn't accept my VIN.
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Old 10-22-03, 07:04 AM   #1
mkewrx
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I was trying to input my VIN and it says it doesn't support it yet or it is wrong. Does anyone use this website? It is very nice to keep track of maintenace, schedules, etc.

-dp
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Old 10-22-03, 07:13 AM   #2
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(hint) email support. they'll be able to help you.
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Old 10-22-03, 07:17 AM   #3
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Yeah, I already did. I was just curious if anyone else used this site.

-dp
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Old 10-22-03, 09:31 AM   #4
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I've tried and although it recognised my VIN as an STi, the link to the owners manual pulls up an Outback or something weird. The maintenance schedule was also totally different from my owners manual. I email their support desk months ago and was told 'we're working on it'. Nice idea though.
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Old 10-22-03, 09:32 AM   #5
4MLA1FN
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i applied to for an account back in may when i bought the car. they were supposed to send me something by mail. i'm still waiting.
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Old 10-22-03, 10:26 AM   #6
MKIVSupra
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I singed up with no problems... actually I already was from my 98 Legacy that I sold. I removed the Legacy and added the STi and put in all the maintenance I had done on it so far.
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Old 10-22-03, 11:04 AM   #7
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mine didnt work for about a month after I bought it, but its all good now.
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Old 10-22-03, 01:14 PM   #8
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wait a bit and try again
takes time to get the VIN's updated in the system.

i have the same problems when looking up parts
(i work for subaru)
on some of the newer cars.

cheers
Jamie
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Old 10-22-03, 01:58 PM   #9
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I got a reply from SOA saying my car was still listed as "presale" on their database. They will be sending me an email once they receive my info from the dealer.
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Old 10-22-03, 09:00 PM   #10
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Took a lot of time to activate for me too. We're fast, the system???
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