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Old 07-19-2007, 12:20 PM   #1
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Default Unlimited Drivetrain warranty from Capitol Subaru?

So, I've been in the market for an STi for a while and we gave Capitol Expressway Subaru a call and apparently they offer an unlimited mileage, no expiration drivetrain warranty... according to them they always have! There's got to be a catch somewhere... Has anyone seen/heard of this? Here's the best part... its free...


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Old 07-19-2007, 02:22 PM   #2
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Default Re: Unlimited Drivetrain warranty from Capitol Subaru?

Just to update... This is in California in the San Jose area.

Called them... the 'offer' is exclusive to that dealership, but once you get the warranty, you can get it serviced at any subaru dealership (supposedly). From what the guy said, it covers everything a normal drivetrain warranty does, its just lifetime.
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Old 07-20-2007, 10:55 AM   #3
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Default Re: Unlimited Drivetrain warranty from Capitol Subaru?

The catch is probably that they deny every claim made which appears to be abuse related - which is probably everyone with an STI.

no, really.
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Old 07-20-2007, 02:54 PM   #4
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Default Re: Unlimited Drivetrain warranty from Capitol Subaru?

Quote:
Originally Posted by inSTIgate
The catch is probably that they deny every claim made which appears to be abuse related - which is probably everyone with an STI.

no, really.
I can see that!

Seems kind of fishy if that's the ONLY dealership (that I have ever heard of) giving that kind of warranty....

And if that is the only dealer doing it, why would you be able to take it to any dealer and get someting fixed?

That dealer would say to you... "Your going to have to go back to the dealer you bought this from as our warranty is only 5 year bla bla bla"....
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Old 07-20-2007, 03:34 PM   #5
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Default Re: Unlimited Drivetrain warranty from Capitol Subaru?

Quote:
Originally Posted by jaydow11
I can see that!

Seems kind of fishy if that's the ONLY dealership (that I have ever heard of) giving that kind of warranty....

And if that is the only dealer doing it, why would you be able to take it to any dealer and get someting fixed?

That dealer would say to you... "Your going to have to go back to the dealer you bought this from as our warranty is only 5 year bla bla bla"....
Well, I poked the guy about it for a while and he said that you can only 'get' the warranty there, but you can bring it in to any subaru dealership in the US or Canada and the warranty will be honored there. The guy swore up and down that it was through Subaru and totally legit. This dealership is brand new, been there about a month. I don't know if that plays into that, but the guy had mentioned that they were getting a lot of customers (not to dog on other dealerships of course ) that were going there specifically to not have to deal with the Stevens Creek dealership (notoriously bad service - VEEERY pushy salesmen), and they 'wanted something to set them apart'.

I could see this kind of going either way in there favor or not... On the one hand, people could very easily abuse the warranty... on the other hand, its good business in terms of customer loyalty.

Anyhoo... I bought a black STi from them and got the free über warranty, so we'll see how it goes I guess.

Just another note, all of their warranties depend on you keeping up on maintenence and being able to prove that you have, the simplest solution being: have them do the service. Otherwise you have to be pretty on top of keeping your receipts I guess...
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Old 07-20-2007, 03:40 PM   #6
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Default Re: Unlimited Drivetrain warranty from Capitol Subaru?

Quote:
Originally Posted by inSTIgate
The catch is probably that they deny every claim made which appears to be abuse related - which is probably everyone with an STI.

no, really.
Is that really any different than the usual warranty? Not that I'm disagreeing, but considering its free, what have you got to loose you know?
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Old 07-20-2007, 09:30 PM   #7
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Default Re: Unlimited Drivetrain warranty from Capitol Subaru?

Think about this though. How many people dont do any mods to their STi whatsoever in say 100,000 miles? I bet they deny that warranty for anything at all you change in the name of power. In the end, I bet 99% of STis sold with this "uber" warranty end up costing them the same as other STis at other dealerships.
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Old 07-20-2007, 10:29 PM   #8
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Default Re: Unlimited Drivetrain warranty from Capitol Subaru?

Quote:
Originally Posted by WRX4ME LE 482
Think about this though. How many people dont do any mods to their STi whatsoever in say 100,000 miles? I bet they deny that warranty for anything at all you change in the name of power. In the end, I bet 99% of STis sold with this "uber" warranty end up costing them the same as other STis at other dealerships.
But its free!
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Old 08-05-2007, 12:19 AM   #9
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Default Re: Unlimited Drivetrain warranty from Capitol Subaru?

Quote:
Originally Posted by WRX4ME LE 482
Think about this though. How many people dont do any mods to their STi whatsoever in say 100,000 miles? I bet they deny that warranty for anything at all you change in the name of power. In the end, I bet 99% of STis sold with this "uber" warranty end up costing them the same as other STis at other dealerships.
Well, I just crossed the 122,000 mile mark yesterday on my '04 and I am still on the stock clutch. I rarely ever smell any clutch burn and I DAILY drive up the hill to my house at 60 in the corners and even through the hairpin, sometimes topping at 92 on the slightly straight portion on this 11% grade of a hill I live on. Granted, I don't suggest this approach to the STi experience on public roads, but actually, this is common behavior amongst any performance car or motorcycle going up this particular hill.

I have never modded or have ever had any need to mod this car. Just like any of the "wiser" STi enthusiasts on this board have mentioned, you need to learn the skills necessary to harness the full capacity of the "stock" STi before you start modding it.

I am yet to find a rational need to mod SKEELER. It is a fully-balanced experience that demands a lot of patience in the development of good skill. I drove it 25,000 miles before I ever went to do auto-x and on my very first run, I had a faultless run and it was also the fastest one for the day.

The experience of owning an STi and learning how it functions on the road is just as rewarding as being the parent of a child prodigy and witnessing the profound abilities he or she can portray.

Maybe it's because of the age i was when I got the car (32) and the age I am now (36), that I have such an appreciation for the various aspects of the STi, but when you drive a Subaru, you truly are "dancing with the stars."
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Old 08-07-2007, 03:52 PM   #10
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Default Re: Unlimited Drivetrain warranty from Capitol Subaru?

Quote:
Originally Posted by variable
Well, I poked the guy about it for a while and he said that you can only 'get' the warranty there, but you can bring it in to any subaru dealership in the US or Canada and the warranty will be honored there.
He is full of it. Subaru does not offer a lifetime powertrain warranty. Also you can't get a US car warrtantied in Canada unless you A take it to the dealer you got it from in the US, or pay for the repairs in Canada and SOA can reimburse you.
Quote:
The guy swore up and down that it was through Subaru and totally legit. This dealership is brand new, been there about a month. I don't know if that plays into that, but the guy had mentioned that they were getting a lot of customers (not to dog on other dealerships of course ) that were going there specifically to not have to deal with the Stevens Creek dealership (notoriously bad service - VEEERY pushy salesmen), and they 'wanted something to set them apart'.
It is totally not Legit unless it is a plan that is offered only by that dealership and under certain conditions.

I bet you take that car elsewhere at 75k and get something covered under the "lifetime powertrain" you will be sadly dissapointed.
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Old 08-07-2007, 03:57 PM   #11
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Default Re: Unlimited Drivetrain warranty from Capitol Subaru?

Feel free to call and ask:

920 Capitol Expressway Auto Mall
San Jose, CA 95136
408-723-9500

Needless to say, I'm a persistent individual, and if they try to screw me, I'm not going down without a fight. If they offer a lifetime warranty, and don't honor it, I'll go after their collective asses.

On the other hand, it's not like I paid for the warranty...
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Old 08-07-2007, 04:01 PM   #12
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Default Re: Unlimited Drivetrain warranty from Capitol Subaru?

Yes but is this warranty with the fact that you can't have any modifications done at all? What's the fun on having a subbie if you can't mod it for it's lifetime just for the warranty?
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Old 08-07-2007, 04:05 PM   #13
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Default Re: Unlimited Drivetrain warranty from Capitol Subaru?

AFAIK, its no different than the regular warranty in that regard... so the fact that its free means you didn't pay for a warranty you can't claim against if they deny your warranty claim.

I think this sort of comes back to the other threads though about 'will modding void my warranty' and whatnot. As for if this warranty is actually different about it in that regard, I don't know for certain... though there wasn't any special warranty paperwork for it with fine print, just a brochure, which could mean any number of things, but probably that the coverage isn't different (I hope) than the standard warranty.
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Old 08-08-2007, 03:22 AM   #14
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Default Re: Unlimited Drivetrain warranty from Capitol Subaru?

Quote:
Originally Posted by variable
Feel free to call and ask:

920 Capitol Expressway Auto Mall
San Jose, CA 95136
408-723-9500

Needless to say, I'm a persistent individual, and if they try to screw me, I'm not going down without a fight. If they offer a lifetime warranty, and don't honor it, I'll go after their collective asses.

On the other hand, it's not like I paid for the warranty...
I don't need to. I work for a Subaru dealer as a service writer and have and read the SOA Warranty Policy and procedure's manual. There isn't a Lifetime Powertrain warranty offered by SOA.

Just like any warranty if you mod the car and it is accosiated with the failure, SOA can deny it.
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Old 08-08-2007, 07:10 AM   #15
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Default Re: Unlimited Drivetrain warranty from Capitol Subaru?

Dodge now offers a life time power train warranty. But I seriously doubt that they offer it for every vehicle like that dealership is saying. Sounds like bs to me


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