Here is a really really really really stupid question

STIfrog · 02-05-2007, 04:29 PM

I'm 99.9999999% sure that I know the answer, BUT...

Will the dealer replace a factory strut that has developed the clunk under warranty if I have lowering springs on the car?

Told you it was a stupid question.

STI_Mike · 02-05-2007, 04:32 PM

i believe they will because subaru has been having problems with the struts on STI's mine has the clunk so i got springs to see if it would help it which it didn't and they said they would still replace the struts.

straightouttajersey · 02-05-2007, 04:33 PM

depends on the dealer i'd say. I'd probably say no, just because most dealers are pricks, and they'll see the springs and blame it on that fact. But you might get a lucky dealership and with competent mechanics who know that strut clunk is a common problem with our struts, springs or no springs. I'd say try it, can't really hurt...

edit: you can fix the problem yourself, if you can find the time to spare 10-15 minutes to jack the car up....just hit the base of the struts with some lithium grease and call it a day...

STIfrog · 02-05-2007, 04:34 PM

Really...? Wow, is this the case for anyone else?

STIfrog · 02-05-2007, 04:34 PM

Quote:

Originally Posted by straightouttajersey

depends on the dealer i'd say. I'd probably say no, just because most dealers are pricks, and they'll see the springs and blame it on that fact. But you might get a lucky dealership and with competent mechanics who know that strut clunk is a common problem with our struts, springs or no springs. I'd say try it, can't really hurt...

Mine haven't started clunking...yet... *crosses fingers*

lackskill · 02-05-2007, 04:35 PM

Most dealerships are gonna say no even though the burden of proof is on them, you dont have the resources to disprove them.

TIMELESS · 02-05-2007, 04:59 PM

Quote:

Originally Posted by STIfrog

I'm 99.9999999% sure that I know the answer, BUT...

Will the dealer replace a factory strut that has developed the clunk under warranty if I have lowering springs on the car?

Told you it was a stupid question.

I think even the most lenient dealer will deny that warranty repair. Unless you are BFFs with the owner of the dealership I would save face and just fix it yourself.

mtskibum16 · 02-05-2007, 07:42 PM

Or put the stock springs back on before you take it in.

1BA06STI · 02-05-2007, 07:54 PM

I tried for 3 months to get the dealership to warranty my strut clunk, and they never did and said they didnt find anything wrong with the struts. No clue how they couldnt hear it but whatever.

So I just decided to put on my springs and finish off the stock struts and save up for ohlins or something else.

sti robot · 02-06-2007, 03:28 AM

Dealerships are like insurance adjusters. They have to send the warranty claims to SOA. If they submit less of them to SOA it looks better for them because they are saving SOA money.

Sideoiler · 02-06-2007, 10:09 AM

I had my rear struts replaced under warranty while I was running Pinks, not a word from them on the springs. Good luck

Funsub · 02-07-2007, 09:37 AM

Mine didn't.

I pretty sure I fixed my right one but now my left is starting. I told the dealership to look at the left one just because I didn't feel like messing with it…. hoping they would just replace it.

They said with the aftermarket parts they can't pin point the problem or something like that.

I've heard of it being done but usually because they had there springs put on at that dealership.

02-05-2007, 04:29 PM	#1
STIfrog STI Driver Car: 06 STI Location: Bay Area, CA Posts: 226 Join Date: Sep 2006 Trader Rating: (0)	Here is a really really really really stupid question I'm 99.9999999% sure that I know the answer, BUT... Will the dealer replace a factory strut that has developed the clunk under warranty if I have lowering springs on the car? Told you it was a stupid question. This ad is not endorsed by this member. Please register or login to hide this ad.

02-07-2007, 09:37 AM	#12
Funsub Senior STI Driver Car: 05 SUBARU WRX STi Location: Montgomeryville Posts: 371 Join Date: Jan 2005 Trader Rating: (0)	Mine didn't. I pretty sure I fixed my right one but now my left is starting. I told the dealership to look at the left one just because I didn't feel like messing with it…. hoping they would just replace it. They said with the aftermarket parts they can't pin point the problem or something like that. I've heard of it being done but usually because they had there springs put on at that dealership. This ad is not endorsed by this member. Please register or login to hide this ad.

02-05-2007, 04:32 PM	#2
STI_Mike S204 Racer Car: 05 Aspen White STI Fav Mod: Defi Gauges Location: Laguna Niguel,Ca Posts: 2,920 Join Date: Jul 2006 Trader Rating: (4)	i believe they will because subaru has been having problems with the struts on STI's mine has the clunk so i got springs to see if it would help it which it didn't and they said they would still replace the struts.

02-05-2007, 04:33 PM	#3
straightouttajersey Spec C Club Car: 05 STi Posts: 1,467 Join Date: Sep 2005 Trader Rating: (1)	depends on the dealer i'd say. I'd probably say no, just because most dealers are pricks, and they'll see the springs and blame it on that fact. But you might get a lucky dealership and with competent mechanics who know that strut clunk is a common problem with our struts, springs or no springs. I'd say try it, can't really hurt... edit: you can fix the problem yourself, if you can find the time to spare 10-15 minutes to jack the car up....just hit the base of the struts with some lithium grease and call it a day...

02-05-2007, 04:34 PM	#4
STIfrog STI Driver Car: 06 STI Location: Bay Area, CA Posts: 226 Join Date: Sep 2006 Trader Rating: (0)	Really...? Wow, is this the case for anyone else?

02-05-2007, 04:35 PM	#6
lackskill Moderator Car: 05 Ram 3500 CTD Fav Mod: Majin Posts: 14,612 Join Date: Apr 2006 Trader Rating: (9)	Most dealerships are gonna say no even though the burden of proof is on them, you dont have the resources to disprove them.

02-05-2007, 07:42 PM	#8
mtskibum16 Professional STI Driver Car: 05 Subaru WRX STi Location: Montana Posts: 461 Join Date: May 2006 Trader Rating: (1)	Or put the stock springs back on before you take it in.

02-05-2007, 07:54 PM	#9
1BA06STI Junior STI Driver Car: 06 WRB STI Fav Mod: RCE Springs, Volk CE28-N's Location: Centennial/Greeley CO Posts: 101 Join Date: Feb 2006 Trader Rating: (0)	I tried for 3 months to get the dealership to warranty my strut clunk, and they never did and said they didnt find anything wrong with the struts. No clue how they couldnt hear it but whatever. So I just decided to put on my springs and finish off the stock struts and save up for ohlins or something else.

02-06-2007, 03:28 AM	#10
sti robot Spec C Club Car: 04 STI Java black w/ Fav Mod: a garage Location: Just outside Manassass VA Posts: 1,418 Join Date: Sep 2005 Trader Rating: (0)	Dealerships are like insurance adjusters. They have to send the warranty claims to SOA. If they submit less of them to SOA it looks better for them because they are saving SOA money.

02-06-2007, 10:09 AM	#11
Sideoiler Spec C Club Location: Edmonton, Alberta Posts: 1,478 Join Date: Jan 2004 Trader Rating: (0)	I had my rear struts replaced under warranty while I was running Pinks, not a word from them on the springs. Good luck