Finally taking the car in for warranty

f1sprint · 07-05-2006, 10:56 AM

Well thats it I have put it off long enough. I am appoaching 33K and I want these problems fixed. Maybe Im picky but dammit I paid alot of money for my car.
1- Rear brake pads are worn to the bone last time the dealership said there was still usable pad. (now there toast)
2- Loud vibration and slight humming from left front wheel (Sounds like a wheel bearing) I already checked the balance of the tires to rule that out.
3- Excessive pulling to the right (Not sure if its an alingment issue or a result of the wheel vibration)
4- Rear trunk lid vibrates at speed (This one pisses me off If I hit a rough patch or a bump the trunk sounds like a rattle can it drives me up the wall)
5- Cruise control swithc vibrates. (This one combined with the trunk rattle makes me go insane)
6- Wiper blades are garbage and are torn. (When i worked @ APC I used a pair of cheap China made "silicone style" wiper blades on my 85 Suby and they lasted 3 years. No excuse for Subaru to cheapen on this item)

Well wish me luck when ever i go into the dealership for warranty issues I get treated like an Arab at a 4th of July party.

Jag32 · 07-06-2006, 08:35 PM

Quote:

Originally Posted by f1sprint

when ever i go into the dealership for warranty issues I get treated like an Arab at a 4th of July party.

f1sprint · 07-07-2006, 08:41 AM

Just got my car back this morning. Here is what the dealer said

1- Rear brake pads are worn to the bone last time the dealership said there was still usable pad. (now there toast)
- Replaced rear pads and rotors under warranty
2- Loud vibration and slight humming from left front wheel (Sounds like a wheel bearing) I already checked the balance of the tires to rule that out.
- Dealership could not duplicate the noise did a complimentary alignment
3- Excessive pulling to the right (Not sure if its an alignment issue or a result of the wheel vibration)
- Dealership Could not duplicate the problem did a complimentary alignment
4- Rear trunk lid vibrates at speed (This one pisses me off If I hit a rough patch or a bump the trunk sounds like a rattle can it drives me up the wall)
- Dealership stated that due to stiff chassis of the STi trunk rattle is normal (I call BS)
5- Cruise control switch vibrates. (This one combined with the trunk rattle makes me go insane)
- Dealership stated that due to stiff chassis of the Sti the noise is normal. (I found a fix on scobby mods for this it was a weak spring)
6- Wiper blades are garbage and are torn.
-Dealership replaced under warranty

All in all I was satisfied to get my pads replaced under warranty.Its funny how the tech over the phone told me pads were not covered under warranty but when I dropped off my car I conveniently put a copy of the warranty in my car with the clause stating wear items are covered under warranty, the same guy replaced my pads and rotors under warranty (F"ing a-holes)

I am pissed about my trunk and cruise control switch it seems that whenever I have an issue with something loose or a weird noise they always say that the STi has a stiff chassis and its normal. I am getting ready to call corporate this morning in regards to my trunk. I will try to get a video so you guys can her the "Normal Noise" its freaking annoying. I have a towel wedged between the trunk to silence the noise for now. I am also upset that the dealership wouldn't fix my CC switch. I found a fix on Scooby mods and it took me 10 min to fix it myself. Ill make sure to tell corporate that. Do yourself a favor and don't use Subaru Or Riverside. The only time they fix anything is when I call corporate and complain. The quality of their service department goes hand in hand with Daewoo.

flytojungho · 07-08-2006, 06:23 AM

atleast you got the "expensive" stuff replaced for free

personally, for the rattles, i would try to fix it myself. I would rather have myself taking the interior apart than some "tech" that don't really care taking stuff apart and making it worse

f1sprint · 07-08-2006, 01:10 PM

Just got the car back from the dealership today. I told them that I had called corporate yesterday and complained.Right away my car was taken in and sure enough. They replaced the left front wheel bearing, both front rotors and new front pads. As for the trunk they are replacing the trunk springs to solve the issue.
I guess from now on every time I have an issue Im gonna say that I already called corporate to complain.

redheat86 · 07-11-2006, 07:00 PM

PIMP haha, nice going on that. I can only hope that if i ever have issues that i am takin care of in such a manner (even after the complaint to corporate).

monkeyboy · 08-10-2006, 07:10 AM

all your brakes and rotors are replaceable under warranty so that shouldnt have been a hassel in anyway, so for you to show them was just upsetting that they needed that confirmation.

kessler89 · 08-14-2006, 09:31 AM

good to see you got the important stuff fixed, i'm actually suprised they replaced your wiper blades!! haha next time mine go bad i'm stoping by the dealership for a new set...

STiMUL8tion · 08-27-2006, 11:36 AM

To what extent are brakes covered in the warranty? Usually they are a "wear" item, and not covered.... does SOA cover the STi brakes?

kts262 · 09-12-2006, 01:08 PM

the 2 big wear items i know are covered in the warranty: brake pads and wiper blades. if pads are covered i would assume rotors are too.

i know this is true for 04-05s, i know some changes were made with what's covered under warranty on the 06s but i do not know what the changes are.

**Digitalfiend** · 09-12-2006, 08:04 PM

My rotors were replaced under warranty, no questions asked.

STiMUL8tion · 09-12-2006, 08:13 PM

Cool! Good to know.

07-05-2006, 10:56 AM	#1
f1sprint Junior STI Driver Car: 05 GDB STi Fav Mod: Jazzy engineering aux input Location: The HORRIBLE INLAND EMPIR Posts: 148 Join Date: Jun 2006 Trader Rating: (1)	Finally taking the car in for warranty Well thats it I have put it off long enough. I am appoaching 33K and I want these problems fixed. Maybe Im picky but dammit I paid alot of money for my car. 1- Rear brake pads are worn to the bone last time the dealership said there was still usable pad. (now there toast) 2- Loud vibration and slight humming from left front wheel (Sounds like a wheel bearing) I already checked the balance of the tires to rule that out. 3- Excessive pulling to the right (Not sure if its an alingment issue or a result of the wheel vibration) 4- Rear trunk lid vibrates at speed (This one pisses me off If I hit a rough patch or a bump the trunk sounds like a rattle can it drives me up the wall) 5- Cruise control swithc vibrates. (This one combined with the trunk rattle makes me go insane) 6- Wiper blades are garbage and are torn. (When i worked @ APC I used a pair of cheap China made "silicone style" wiper blades on my 85 Suby and they lasted 3 years. No excuse for Subaru to cheapen on this item) Well wish me luck when ever i go into the dealership for warranty issues I get treated like an Arab at a 4th of July party. This ad is not endorsed by this member. Please register or login to hide this ad.

07-07-2006, 08:41 AM	#3
f1sprint Junior STI Driver Car: 05 GDB STi Fav Mod: Jazzy engineering aux input Location: The HORRIBLE INLAND EMPIR Posts: 148 Join Date: Jun 2006 Trader Rating: (1)	Just got my car back this morning. Here is what the dealer said 1- Rear brake pads are worn to the bone last time the dealership said there was still usable pad. (now there toast) - Replaced rear pads and rotors under warranty 2- Loud vibration and slight humming from left front wheel (Sounds like a wheel bearing) I already checked the balance of the tires to rule that out. - Dealership could not duplicate the noise did a complimentary alignment 3- Excessive pulling to the right (Not sure if its an alignment issue or a result of the wheel vibration) - Dealership Could not duplicate the problem did a complimentary alignment 4- Rear trunk lid vibrates at speed (This one pisses me off If I hit a rough patch or a bump the trunk sounds like a rattle can it drives me up the wall) - Dealership stated that due to stiff chassis of the STi trunk rattle is normal (I call BS) 5- Cruise control switch vibrates. (This one combined with the trunk rattle makes me go insane) - Dealership stated that due to stiff chassis of the Sti the noise is normal. (I found a fix on scobby mods for this it was a weak spring) 6- Wiper blades are garbage and are torn. -Dealership replaced under warranty All in all I was satisfied to get my pads replaced under warranty.Its funny how the tech over the phone told me pads were not covered under warranty but when I dropped off my car I conveniently put a copy of the warranty in my car with the clause stating wear items are covered under warranty, the same guy replaced my pads and rotors under warranty (F"ing a-holes) I am pissed about my trunk and cruise control switch it seems that whenever I have an issue with something loose or a weird noise they always say that the STi has a stiff chassis and its normal. I am getting ready to call corporate this morning in regards to my trunk. I will try to get a video so you guys can her the "Normal Noise" its freaking annoying. I have a towel wedged between the trunk to silence the noise for now. I am also upset that the dealership wouldn't fix my CC switch. I found a fix on Scooby mods and it took me 10 min to fix it myself. Ill make sure to tell corporate that. Do yourself a favor and don't use Subaru Or Riverside. The only time they fix anything is when I call corporate and complain. The quality of their service department goes hand in hand with Daewoo. Last edited by f1sprint : 07-07-2006 at 08:44 AM.

09-12-2006, 08:13 PM	#12
STiMUL8tion Grassroots STI Racer Posts: 500 Join Date: Jan 2005 Trader Rating: (0)	Cool! Good to know. This ad is not endorsed by this member. Please register or login to hide this ad.

07-08-2006, 06:23 AM	#4
flytojungho Spec C Club Car: 06 STI Fav Mod: Prodrive oval tip Location: carmel indiana Posts: 1,276 Join Date: Mar 2005 Trader Rating: (0)	atleast you got the "expensive" stuff replaced for free personally, for the rattles, i would try to fix it myself. I would rather have myself taking the interior apart than some "tech" that don't really care taking stuff apart and making it worse

07-08-2006, 01:10 PM	#5
f1sprint Junior STI Driver Car: 05 GDB STi Fav Mod: Jazzy engineering aux input Location: The HORRIBLE INLAND EMPIR Posts: 148 Join Date: Jun 2006 Trader Rating: (1)	Just got the car back from the dealership today. I told them that I had called corporate yesterday and complained.Right away my car was taken in and sure enough. They replaced the left front wheel bearing, both front rotors and new front pads. As for the trunk they are replacing the trunk springs to solve the issue. I guess from now on every time I have an issue Im gonna say that I already called corporate to complain.

07-11-2006, 07:00 PM	#6
redheat86 Junior STI Driver Car: 2006 STi Fav Mod: real tits Location: MPLS,MN Posts: 85 Join Date: Mar 2006 Trader Rating: (0)	PIMP haha, nice going on that. I can only hope that if i ever have issues that i am takin care of in such a manner (even after the complaint to corporate).

08-10-2006, 07:10 AM	#7
monkeyboy Junior STI Driver Car: 06 aspen white Location: Chicago Posts: 90 Join Date: Jul 2004 Trader Rating: (0)	all your brakes and rotors are replaceable under warranty so that shouldnt have been a hassel in anyway, so for you to show them was just upsetting that they needed that confirmation.

08-14-2006, 09:31 AM	#8
kessler89 Spec C Club Car: Zohsex Fav Mod: 295 rears Location: Ohio Posts: 1,335 Join Date: May 2006 Trader Rating: (7)	good to see you got the important stuff fixed, i'm actually suprised they replaced your wiper blades!! haha next time mine go bad i'm stoping by the dealership for a new set...

08-27-2006, 11:36 AM	#9
STiMUL8tion Grassroots STI Racer Posts: 500 Join Date: Jan 2005 Trader Rating: (0)	To what extent are brakes covered in the warranty? Usually they are a "wear" item, and not covered.... does SOA cover the STi brakes?

09-12-2006, 01:08 PM	#10
kts262 HowTo Contributor Car: 2008 DGM (BBS+Navi) Fav Mod: stock FTL? Location: College Park, MD Posts: 2,117 Join Date: Jan 2005 Trader Rating: (9)	the 2 big wear items i know are covered in the warranty: brake pads and wiper blades. if pads are covered i would assume rotors are too. i know this is true for 04-05s, i know some changes were made with what's covered under warranty on the 06s but i do not know what the changes are.

09-12-2006, 08:04 PM	#11
Digitalfiend Super Moderator Car: 08 DGM STI Fav Mod: My wife :) Location: Brooklin, Ontario Posts: 5,514 Join Date: Oct 2003 Trader Rating: (0)	My rotors were replaced under warranty, no questions asked.