Dealership refused to replace IC throttle body hose

na-STi · 12-20-2005, 03:13 PM

Irvine Subaru refused to replace my Intercooler throttle body hose because they said that since I had an aftermarket boost gauge installed, it voids the warranty. I have noticed that my hose was loose before the gauge install. The clamps for the hose even started to tear the hose. I don't even think the guy who installed my boost gauge even removed the intercooler to install my gauge. Even if he did, how would this cause a tear in the hose?

And what really made me mad is that they wanted to charge me a $90 inspection charge! I started yelling at them so they waived this fee. My 04 STi only has 19k miles on it. Should I try going to another dealership to get this hose replaced?

normansti · 12-20-2005, 03:18 PM

thats the dumbest thing ive ever heard. if there is another dealership in your area i would go to that one and i bet you wont have a problem. If not then call soa and tell them.

na-STi · 12-20-2005, 03:51 PM

I just called South Coast Subaru because they have a more "mod-friendly" reputation. But they did say that they have a $90 diagnostic fee as well if they find that this is not covered under warranty. Now I am afraid to bring it in because I fear that they will charge me $90 for nothing.

I find it rediculous that a small piece of rubber can cause so much trouble (no pun intended).

***Nachos Libres*** · 12-20-2005, 04:03 PM

Quote:

Originally Posted by na-STi

I just called South Coast Subaru because they have a more "mod-friendly" reputation. But they did say that they have a $90 diagnostic fee as well if they find that this is not covered under warranty. Now I am afraid to bring it in because I fear that they will charge me $90 for nothing.

I find it rediculous that a small piece of rubber can cause so much trouble (no pun intended).

Just hide your aftermarket boost gauge for the time being, then take it in.

Rev · 12-20-2005, 04:09 PM

I have mine that I took off and replaced it with an STi red rubber hose.

Let me know if you want it for free. Just paypal me shipping and its all yours

na-STi · 12-20-2005, 04:13 PM

Quote:

Originally Posted by Rev

I have mine that I took off and replaced it with an STi red rubber hose.

Let me know if you want it for free. Just paypal me shipping and its all yours

Thanks for the offer! I might take you up on it. So how is the STi red rubber hose working out for you? Where did you buy it and how much?

Rev · 12-20-2005, 04:56 PM

It's higher quality silicone, no issues. It's a $47.00 part though. Undeniable bling factor because it has the STI lettering

http://secure.cartsvr.net/catalogs/c...showprevnext=1

This is a very old pic when my engine was all stock

klaymon · 12-20-2005, 06:36 PM

There's no reason to remove the IC to install a boost gauge, except maybe to get different access to the firewall for running the hose. To normally install, you just tee into the line coming off the BPV. That sounds like a stretch to deny a claim for that.

**Turninconcepts.com** · 12-20-2005, 07:10 PM

silicone couplers for much cheaper:
http://turbohoses.com/Couplers.htm

BTW, I would call SOA and complain about this BS $90 fee you keep hearing about when you clearly have a warranty issue.

na-STi · 12-20-2005, 07:33 PM

Quote:

Originally Posted by Turninconcepts.com

silicone couplers for much cheaper:
http://turbohoses.com/Couplers.htm

Thanks for the link. Do you know which size I will need?

**Turninconcepts.com** · 12-21-2005, 03:23 AM

Quote:

Originally Posted by na-STi

Thanks for the link. Do you know which size I will need?

I'm afraid not as I have not had to replace mine yet. I know a couple folks have used these though so a quick search may get you the size.

Scuba_Steve · 12-21-2005, 06:58 AM

Just to let everyone with an 04 know, Subaru changed that hose in 05. I noticed it one day at a meet when I was checking out an 05. My i/c was always separating from the t/b during hard shifting probably due to the TEC 20G, I bought the new hose from the dealer and problem solved. The new hose has a nice little lip on each end so the clamps won't slip off. The new hose and some t-bolt clamps keeps everything nice and secure

.

**jsh139** · 12-21-2005, 10:29 AM

They must have changed this hose mid model year. My 05 doesn't have the lips on it. The TB-side clamp has already come off on me once.

'05 STi · 12-30-2005, 01:04 AM

Quote:

Originally Posted by na-STi

Irvine Subaru refused to replace my Intercooler throttle body hose because they said that since I had an aftermarket boost gauge installed, it voids the warranty. I have noticed that my hose was loose before the gauge install. The clamps for the hose even started to tear the hose. I don't even think the guy who installed my boost gauge even removed the intercooler to install my gauge. Even if he did, how would this cause a tear in the hose?

And what really made me mad is that they wanted to charge me a $90 inspection charge! I started yelling at them so they waived this fee. My 04 STi only has 19k miles on it. Should I try going to another dealership to get this hose replaced?

Just wave the Magnuson-Moss act in their faces. In order to deny warranty coverage, they need to prove that the boost gauge caused the failure of the hose.

STI_Mike · 01-03-2007, 05:09 PM

yes that dealership is the worst i always go to renick subaru to get my work done.

12-20-2005, 03:13 PM	#1
na-STi Professional STI Driver Posts: 497 Join Date: Apr 2004 Trader Rating: (0)	Dealership refused to replace IC throttle body hose Irvine Subaru refused to replace my Intercooler throttle body hose because they said that since I had an aftermarket boost gauge installed, it voids the warranty. I have noticed that my hose was loose before the gauge install. The clamps for the hose even started to tear the hose. I don't even think the guy who installed my boost gauge even removed the intercooler to install my gauge. Even if he did, how would this cause a tear in the hose? And what really made me mad is that they wanted to charge me a $90 inspection charge! I started yelling at them so they waived this fee. My 04 STi only has 19k miles on it. Should I try going to another dealership to get this hose replaced? This ad is not endorsed by this member. Please register or login to hide this ad.

01-03-2007, 05:09 PM	#15
STI_Mike S204 Racer Car: 05 Aspen White STI Fav Mod: Defi Gauges Location: Laguna Niguel,Ca Posts: 2,920 Join Date: Jul 2006 Trader Rating: (4)	yes that dealership is the worst i always go to renick subaru to get my work done. This ad is not endorsed by this member. Please register or login to hide this ad.

12-20-2005, 03:18 PM	#2
normansti Spec C Club Location: Dearborn MI Posts: 1,246 Join Date: Aug 2004 Trader Rating: (0)	thats the dumbest thing ive ever heard. if there is another dealership in your area i would go to that one and i bet you wont have a problem. If not then call soa and tell them.

12-20-2005, 03:51 PM	#3
na-STi Professional STI Driver Posts: 497 Join Date: Apr 2004 Trader Rating: (0)	I just called South Coast Subaru because they have a more "mod-friendly" reputation. But they did say that they have a $90 diagnostic fee as well if they find that this is not covered under warranty. Now I am afraid to bring it in because I fear that they will charge me $90 for nothing. I find it rediculous that a small piece of rubber can cause so much trouble (no pun intended).

12-20-2005, 04:09 PM	#5
Rev STI Guru Car: 06 V70R Location: Hoffman Estates, IL Posts: 5,544 Join Date: Dec 2003 Trader Rating: (0)	I have mine that I took off and replaced it with an STi red rubber hose. Let me know if you want it for free. Just paypal me shipping and its all yours

12-20-2005, 04:56 PM	#7
Rev STI Guru Car: 06 V70R Location: Hoffman Estates, IL Posts: 5,544 Join Date: Dec 2003 Trader Rating: (0)	It's higher quality silicone, no issues. It's a $47.00 part though. Undeniable bling factor because it has the STI lettering http://secure.cartsvr.net/catalogs/c...showprevnext=1 This is a very old pic when my engine was all stock

12-20-2005, 06:36 PM	#8
klaymon S204 Racer Car: WRB 2005 STi Fav Mod: Borla Exhaust Posts: 3,083 Join Date: Jul 2004 Trader Rating: (1)	There's no reason to remove the IC to install a boost gauge, except maybe to get different access to the firewall for running the hose. To normally install, you just tee into the line coming off the BPV. That sounds like a stretch to deny a claim for that.

12-20-2005, 07:10 PM	#9
Turninconcepts.com Authorized Vendor Posts: 4,814 Join Date: Jul 2003 Trader Rating: (50)	silicone couplers for much cheaper: http://turbohoses.com/Couplers.htm BTW, I would call SOA and complain about this BS $90 fee you keep hearing about when you clearly have a warranty issue.

12-21-2005, 06:58 AM	#12
Scuba_Steve Professional STI Racer Car: GT35R 04 STi Fav Mod: Meth Location: Fountain, CO. Posts: 722 Join Date: May 2003 Trader Rating: (0)	Just to let everyone with an 04 know, Subaru changed that hose in 05. I noticed it one day at a meet when I was checking out an 05. My i/c was always separating from the t/b during hard shifting probably due to the TEC 20G, I bought the new hose from the dealer and problem solved. The new hose has a nice little lip on each end so the clamps won't slip off. The new hose and some t-bolt clamps keeps everything nice and secure .

12-21-2005, 10:29 AM	#13
jsh139 How YOU Doin? Car: 2006 Audi S4 Fav Mod: OMGHI2U! Location: Philly 'burbs Posts: 7,719 Join Date: Apr 2004 Trader Rating: (8)	They must have changed this hose mid model year. My 05 doesn't have the lips on it. The TB-side clamp has already come off on me once.