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| Always derp, post herp. Feedback Score: 3 reviews Fav Mod: Squeaky Hatch Fix | Update 2011.09.16: At this point I'm quite comfortable with saying that this issue was definitely related to the passenger side hatch damper. The issue persisted after spot welds were reinforced, and ceased after the dampers were replaced. I am now also keeping this updated in my blog as well @ 2008 Subaru Impreza WRX STi Hatch - "theNoise" (Broken welds = Squeak) Car: 2008 Impreza WRX STi Problem: Broken welds on roof support near hatch opening causing metal on metal squeaking over bumps or in turns. Update 2011.08.27; Could this have been misdiagnosed??? <- Click for more information. Reason denied: Originally Subaru denied claim and voided warranty stating that installation of stiffer springs caused the weld to break. Update 2011.07.21; SOA called, they're fixing under waranty, *but*... <- Click for more information. Summary: I installed springs on my car (320lb rates, front & rear) on 2010.09.18. I have proof of invoice and tracking information via FedEx that shows I didn't have these springs in my possession until 2011.09.16. According to the dealer's service records, I first reported this problem to them on 2010.09.08. This means that it had already been occurring and I called them to set up an appointment for them to look at it. Those notes don't go into the system until the dealer takes possession of the car, at least for my dealer. I went to the dealer today and had them print my service records. There is a 'customer complaint' on there dated 2010.09.08 that states the following; Quote:
On 2011.02.03 I brought it in for service and this is what they have noted regarding the squeak. Quote:
Quote:
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I just gathered the documents I think I'll need, and I'm stopping by the dealer tomorrow to talk to the service manager. I'll try to keep this updated.
__________________ "theNoise" - ://rideekulo.us "Never argue with a moron... they'll only lower you to their level and beat you with experience." Last edited by Deek; 09-16-11 at 12:11 PM. | |||||
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| Gold Member Feedback Score: 0 reviews Fav Mod: kartboy endlinks, invidia n1 race cbe | very interesting, keep the updates coming
__________________ check out my parts for sale! |
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| Joined the Conversation Feedback Score: 0 reviews Car: Black 07 WRX STi Fav Mod: Tires are the big one. | very interested in this. Keep it coming. Damn stealerships |
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| Developing Technical Mastery Feedback Score: 0 reviews | Call Subaru of America Also they cannot void your warranty, only deny a claim based on modification. |
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| Always derp, post herp. Feedback Score: 3 reviews Fav Mod: Squeaky Hatch Fix | The dealership has actually been quite helpful with this situation, and actually wasn't very enthused about having to tell me they wouldn't cover it, and why. They couldn't really share their view point on the situation once the regional rep provided his input though, their hands are kind of tied. Quote:
I'm calling SOA tomorrow to updated them with details on the situation, I already have the case open with them that I can reference. I will keep things updated here.
__________________ "theNoise" - ://rideekulo.us "Never argue with a moron... they'll only lower you to their level and beat you with experience." Last edited by Deek; 07-12-11 at 08:29 PM. | |
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| | #6 |
| Super Sakura Dominator Feedback Score: 3 reviews Car: '12 Flat 6 Fav Mod: Lexi <3 | +1 I'm really interested to see what happens.
__________________ Denise I would rather take my car somewhere than to have my car take me somewhere. - Dchee Click Here To Register Your 2011 & 2012 STI Limited |
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| Developing Technical Mastery Feedback Score: 0 reviews | Quote:
By the way even though your bumper to bumper is up, which this would fall under, you do realize you still have a 5 year powertrain? | |
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| | #8 | |
| Always derp, post herp. Feedback Score: 3 reviews Fav Mod: Squeaky Hatch Fix | Quote:
I'm going to the dealer with the following information regarding the springs; invoice from the manufacturer, the email that contained the tracking number, and the tracking information that shows delivery on the date 2009.09.16.
__________________ "theNoise" - ://rideekulo.us "Never argue with a moron... they'll only lower you to their level and beat you with experience." Last edited by Deek; 07-12-11 at 08:51 PM. | |
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| | #9 |
| Technical Contributor Level 4 Feedback Score: 6 reviews Car: 06 Subaru WRX STi - Fav Mod: HPDE | Give them hell deek |
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| | #10 |
| Technical Contributor Level 1 Feedback Score: 1 reviews Car: OBP '08 WRX STi Fav Mod: SPT SS with STI Rear Bushings | And subaru is at it again...man are they a pain in the arse to deal with. |
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