[STi&CBR]

So...

I have a FMIC, CAI and TBE. the crank pully snapped my belt and now I need the belts and pully replaced. They said that my "heavy modifications" voided my warranty. What do you guys think? Do they have a case to say that my modifications "caused" the failure?

Please help.

[mofoSTI]

yes they do, but you have to make them prove it.

[STi&CBR]

How does the proving usually go? Do I have to have the rep come in? Does anyone know if it is pretty easy for them to come in and prove this one?

[solovus]

This seems like a no brainer. Modifications increase power, this power is mechanically coupled to the crank pulley and thus the belt. Why does the crank pulley need to be replaced though, what is damaged on that?

IMO in they have a very good case.

[STi&CBR]

good point about the pully... I don't know what could have broken on it... or how it could have happened. I'll have to find out. Maybe they broke it while taking it apart. Maybe they are sh**#ing me because I know that the belt was worn, the thing is in shreds. I thought that the belt just snapped because I have heard it slipping for some time now.

[STi&CBR]

OK, so outer part of the pully actually sheared off of the inner shaft!!! How does that happen? I don't even launch the thing. Dealer doens't want to cover it. Currently contesting it.

[solovus]

I'm pretty sure you are on the losing side of this one, but good luck.

[STi&CBR]

Originally Posted by solovus

I'm pretty sure you are on the losing side of this one, but good luck.

You are probably right... my best bet now is that the dealer that I bought it from promissed that every mod on the car would not void the powertrain warranty in any way. Were they full of Sh*t? ...I'll answer that once I find out if I can charge their dealership for the service.

What do you guys think, how do I go about going after these guys for telling me that? The salesman, sales manager and service manager all told me the same thing. Is there anything I can do? I bought it 8 months ago.

[chargedvette02]

Originally Posted by STi&CBR

You are probably right... my best bet now is that the dealer that I bought it from promissed that every mod on the car would not void the powertrain warranty in any way. Were they full of Sh*t? ...I'll answer that once I find out if I can charge their dealership for the service.

What do you guys think, how do I go about going after these guys for telling me that? The salesman, sales manager and service manager all told me the same thing. Is there anything I can do? I bought it 8 months ago.

I'm pretty sure unless you have the mods are ok from that other dealer in writing you're SOL. I would just pony up and pay for a new pulley and belts so I get my car back faster. How much do they want to charge you?

[sti4411]

unless you have it in writing i would say you are out of luck... i would just pay for the new belt and pulley

[viaburn26]

any pics ? sux you live in motor city they probably have already dealt with this issue before .

[jermdeez]

Unless you are a total newb to modifying cars, you know that you can force them to prove it was caused by your parts. I'd threaten them but then they will be out to get you. Don't forget to mention subarus promotion of the car with scca membership etc..and it can't handle some mods? BS

[IUSTi]

did the pulley damage any other part of the car? or is it just the pulley and belt that were damaged? Cause a pulley is like 120 and the belts arent that much more expensive, you could just get something like a perrin crank pulley and install it yourself.

[Blackfang]

Originally Posted by STi&CBR

How does the proving usually go? Do I have to have the rep come in? Does anyone know if it is pretty easy for them to come in and prove this one?

ONLY SOA can deny a warranty claim due to abuse or mods. The dealer has to inform SOA via their Field rep and he may have to see the vehicle and they will notify the dealer if it is covered or not.

[MikeBoom]

Originally Posted by Blackfang

ONLY SOA can deny a warranty claim due to abuse or mods. The dealer has to inform SOA via their Field rep and he may have to see the vehicle and they will notify the dealer if it is covered or not.

That sounds like a typical procedure. One thing that I have to note is that if they told you your warranty was "void," they're wrong. Modifications, even "heavy" modifications, do not void a warranty. However, if your modifications caused a failure, then the warranty would not cover it. If, however, the failure could not be linked to the mods, this should be covered under warranty. It's a little hard for me to envision how your mods could lead to a pulley/belt failure, but I admit that I'm not an engineer or a mechanic.

That's the law. But, frankly, I wouldn't be overly confident about getting SOA to cover this without a fight.