Dealer forgets oil cap?

dex · 01-28-2008, 10:30 AM

So I get my 10k service done the other day and the day after i start to notice this terrible smell something like gasoline ( it was oil ) and this smoking coming from under my hood. so i pop the hood and I see there is no oil cap and oil is spilled everywhere around the engine bay and the battery.
I then took it to the dealership immediatley once i got there they alerted the manager, he came out apologized 9 million times and also yelled at the tech guys then and they put a new SPT cap on and promised a free detail. I feel like I could be compensated for a lot more and I feel like i'm looking at potential problems seing how there is oil all over my engine bay. Does anyone have any idea what im possibly looking at in the future as far as problems?

fourseasonsandles · 01-28-2008, 10:38 AM

I dont think you will run into any problems as long as there was enough oil in the car and they clean up the mess.

will12345 · 01-28-2008, 10:40 AM

Quote:

Originally Posted by fourseasonsandles

I dont think you will run into any problems as long as there was enough oil in the car and they clean up the mess.

agreed...you should be fine as long as you didnt lose too much oil

Blackfang · 01-29-2008, 03:07 PM

Quote:

Originally Posted by dex

So I get my 10k service done the other day and the day after i start to notice this terrible smell something like gasoline ( it was oil ) and this smoking coming from under my hood. so i pop the hood and I see there is no oil cap and oil is spilled everywhere around the engine bay and the battery.
I then took it to the dealership immediatley once i got there they alerted the manager, he came out apologized 9 million times and also yelled at the tech guys then and they put a new SPT cap on and promised a free detail. I feel like I could be compensated for a lot more and I feel like i'm looking at potential problems seing how there is oil all over my engine bay. Does anyone have any idea what im possibly looking at in the future as far as problems?

Man that sucks!! Unfortunately accidents happen and it shows that even professionals make mistakes(seen it with very well trained and experienced techs). It was nice that he apologized and that he hooked you up with a free detail and SPT cap.

How do you think he could have compensated you more? A Detail is usually 75-120 bucks on average. Not only are they cleaning up the oil mess but also performing that detail too. I would rather a detail than a free oil change that costs them next to nothing.

panda.sti07 · 01-30-2008, 04:46 PM

The same exact thing happened to me today. I found out when I got home from the dealer and quickly called them. Their on the way now to my house to give me a replacement cap and some more oil. Good thing the oil didn't spill all over my engine bay. Can I ask which dealer did you go to? Mine was from chino valley subaru.

FlyinbySTi · 01-31-2008, 04:05 AM

I would be more worried about dust and dirt getting in there driving with no cap on.

That's why I always check things like that and for leaks anywhere before even leaving the dealer lot.

V8Huntr · 01-31-2008, 07:44 AM

That's why I change my own oil!

07STILtdGO · 01-31-2008, 08:09 AM

Quote:

Originally Posted by V8Huntr

That's why I change my own oil!

Agreed!

rabbisti397 · 01-31-2008, 08:30 AM

I wouldn't worry about running it to low on oil. Because I installed a new turbo and the return line came off and my low oil light came on. We fixed the line and added like 3 and 1/2 quarts. She still runs like a dream.

ryanwrxduksa · 01-31-2008, 08:32 AM

Well I had my engine rebuilt under warranty (07 sti) and they didnt put the y pipe on right and if turned into a major boost leak. Its at another dealer and they're taking care of it.

flytojungho · 01-31-2008, 08:38 AM

this is why you always pop your hood open after they finish to check EVERYTHING. well, i do my own changes now on my sti but for our tacoma, i pop the hood at the dealer and check all the caps, drips, tools etc... It is pretty common to find techs (usually oil change boy) leaving things in the engine bay such as tools and forgetting to screw the caps back on. oh, and lets not forget to check the oil level before you leave.

btw, if the manager already decided to give you a detail, I would highly suggest going to a professional detailer to get all the oil out of your engine bay and ask them to pay for it. If you haven't notice yet, dealer detail SUCKS! Sure, they charge 120 bucks for detail but they do jack ****. Even worse, rather than cleaning your car, they probably create even more scratches.

dex · 02-01-2008, 09:30 PM

well, they replace the little foam under the hood today from the oil mess. and plan on doing a full interior and exterior "detail" so i'll see how that goes

WRX4ME LE 482 · 06-05-2008, 10:20 AM

I need to resurrect this.

So, OP, you're saying they forgot to put the oil cap on, and oil shot out all over the place (in the engine bay obviously)? Any reason for this? Very little oil comes out of mine when I leave it off...

Tweeter · 06-05-2008, 11:14 AM

They could've over-filled it or something...?

WRX4ME LE 482 · 06-05-2008, 11:26 AM

^Yea, that's what I was thinking. I always fill mine to exactly 4.5 quarts, but there is a lot of confusion on the actual amount needed. I just do mine that way because it's never given me any problems.

01-28-2008, 10:30 AM	#1
dex STI Driver Car: 07 CGM STi Fav Mod: Stage 2 Posts: 223 Join Date: May 2007 Trader Rating: (3)	Dealer forgets oil cap? So I get my 10k service done the other day and the day after i start to notice this terrible smell something like gasoline ( it was oil ) and this smoking coming from under my hood. so i pop the hood and I see there is no oil cap and oil is spilled everywhere around the engine bay and the battery. I then took it to the dealership immediatley once i got there they alerted the manager, he came out apologized 9 million times and also yelled at the tech guys then and they put a new SPT cap on and promised a free detail. I feel like I could be compensated for a lot more and I feel like i'm looking at potential problems seing how there is oil all over my engine bay. Does anyone have any idea what im possibly looking at in the future as far as problems? This ad is not endorsed by this member. Please register or login to hide this ad.

01-28-2008, 10:38 AM	#2
fourseasonsandles Silver Member Car: 06 CGM Wingless Fav Mod: The Newest One! Location: Ra cha cha NY Posts: 3,336 Join Date: Sep 2005 Trader Rating: (0)	Re: Dealer forgets oil cap? I dont think you will run into any problems as long as there was enough oil in the car and they clean up the mess.

01-30-2008, 04:46 PM	#5
panda.sti07 Junior STI Driver Car: 07 Subaru WRX STi Fav Mod: COBB ftw Location: So.Cal Posts: 92 Join Date: Feb 2007 Trader Rating: (0)	Re: Dealer forgets oil cap? The same exact thing happened to me today. I found out when I got home from the dealer and quickly called them. Their on the way now to my house to give me a replacement cap and some more oil. Good thing the oil didn't spill all over my engine bay. Can I ask which dealer did you go to? Mine was from chino valley subaru.

01-31-2008, 04:05 AM	#6
FlyinbySTi Silver Member Car: 05' STi Fav Mod: JDM Fogs Posts: 2,393 Join Date: Dec 2005 Trader Rating: (7)	Re: Dealer forgets oil cap? I would be more worried about dust and dirt getting in there driving with no cap on. That's why I always check things like that and for leaks anywhere before even leaving the dealer lot.

01-31-2008, 07:44 AM	#7
V8Huntr Spec C Club Car: 04' WRB STi Fav Mod: TBE Location: Allentown, PA Posts: 1,643 Join Date: Sep 2006 Trader Rating: (0)	Re: Dealer forgets oil cap? That's why I change my own oil!

01-31-2008, 08:30 AM	#9
rabbisti397 STI Driver Car: Blue 06 STI Fav Mod: FP Green Location: So Cal Posts: 230 Join Date: Oct 2007 Trader Rating: (2)	Re: Dealer forgets oil cap? I wouldn't worry about running it to low on oil. Because I installed a new turbo and the return line came off and my low oil light came on. We fixed the line and added like 3 and 1/2 quarts. She still runs like a dream.

01-31-2008, 08:32 AM	#10
ryanwrxduksa Junior STI Driver Car: Pearl White 07 STi Posts: 135 Join Date: Aug 2007 Trader Rating: (0)	Re: Dealer forgets oil cap? Well I had my engine rebuilt under warranty (07 sti) and they didnt put the y pipe on right and if turned into a major boost leak. Its at another dealer and they're taking care of it.

01-31-2008, 08:38 AM	#11
flytojungho Spec C Club Car: 06 STI Fav Mod: Prodrive oval tip Location: carmel indiana Posts: 1,277 Join Date: Mar 2005 Trader Rating: (0)	Re: Dealer forgets oil cap? this is why you always pop your hood open after they finish to check EVERYTHING. well, i do my own changes now on my sti but for our tacoma, i pop the hood at the dealer and check all the caps, drips, tools etc... It is pretty common to find techs (usually oil change boy) leaving things in the engine bay such as tools and forgetting to screw the caps back on. oh, and lets not forget to check the oil level before you leave. btw, if the manager already decided to give you a detail, I would highly suggest going to a professional detailer to get all the oil out of your engine bay and ask them to pay for it. If you haven't notice yet, dealer detail SUCKS! Sure, they charge 120 bucks for detail but they do jack ****. Even worse, rather than cleaning your car, they probably create even more scratches.

02-01-2008, 09:30 PM	#12
dex STI Driver Car: 07 CGM STi Fav Mod: Stage 2 Posts: 223 Join Date: May 2007 Trader Rating: (3)	Re: Dealer forgets oil cap? well, they replace the little foam under the hood today from the oil mess. and plan on doing a full interior and exterior "detail" so i'll see how that goes

06-05-2008, 10:20 AM	#13
WRX4ME LE 482 Spec C Club Car: '07 STi Limited #482 Fav Mod: Disabled seatbelt dinger Location: Mississippi Posts: 1,158 Join Date: Mar 2007 Trader Rating: (0)	Re: Dealer forgets oil cap? I need to resurrect this. So, OP, you're saying they forgot to put the oil cap on, and oil shot out all over the place (in the engine bay obviously)? Any reason for this? Very little oil comes out of mine when I leave it off...

06-05-2008, 11:14 AM	#14
Tweeter Junior STI Driver Car: 2000 AW RSTi Fav Mod: Stg. 2 Location: OC/SD Posts: 107 Join Date: Dec 2007 Trader Rating: (0)	Re: Dealer forgets oil cap? They could've over-filled it or something...?

06-05-2008, 11:26 AM	#15
WRX4ME LE 482 Spec C Club Car: '07 STi Limited #482 Fav Mod: Disabled seatbelt dinger Location: Mississippi Posts: 1,158 Join Date: Mar 2007 Trader Rating: (0)	Re: Dealer forgets oil cap? ^Yea, that's what I was thinking. I always fill mine to exactly 4.5 quarts, but there is a lot of confusion on the actual amount needed. I just do mine that way because it's never given me any problems. This ad is not endorsed by this member. Please register or login to hide this ad.