Vivid Racing - Page 2

traction · 03-16-2006, 09:32 AM

yeah, search for vivid on any wrx/sti board. they suck.

eatV8 · 03-16-2006, 10:12 AM

www.vividracingsucks.com

It's a real website... click it.

Grunt · 03-16-2006, 11:40 AM

I recently ordered something from Vivid and was stunned after i researched what people thought of them (after i ordered). I had issue with one salesperson who lied to me twice, and never got back to me with a shipping #. I fortunately got in contact with Jon Guerra. He was great and worked rather quickly in getting the info i needed. My order was shipped right away and arrive on time via UPS.

(But for the most part, JSCSPEED are my go-to-guys because they are closer to me.)

Deal with this guy at VIVID:

Jonathan Guerra
Performance Specialist
Tel: 480-966-3040 ext: 228
Fax:480-966-0806

Clarque · 03-16-2006, 12:01 PM

wow...that email message kinda sucks.

WE_R_ND · 03-16-2006, 02:03 PM

This wouldn't be the first time I've seen a post like this for Vivid

Rev · 03-16-2006, 02:14 PM

Dan Mermelstein is an idiot.

555BLACKOUT · 03-16-2006, 02:17 PM

I dont buy parts locally....mostly cuz they never have parts as advertised. Sad. Sorry that happened to you.

silver arrow · 03-16-2006, 05:16 PM

Quote:

Originally Posted by Grunt

I recently ordered something from Vivid and was stunned after i researched what people thought of them (after i ordered). I had issue with one salesperson who lied to me twice, and never got back to me with a shipping #. I fortunately got in contact with Jon Guerra. He was great and worked rather quickly in getting the info i needed. My order was shipped right away and arrive on time via UPS.

(But for the most part, JSCSPEED are my go-to-guys because they are closer to me.)

Deal with this guy at VIVID:

Jonathan Guerra
Performance Specialist
Tel: 480-966-3040 ext: 228
Fax:480-966-0806

Why even bother with Vivid at all? They are more expensive and have some of the worst customer service in the Subaru community. I'd rather spend my money with a company or vendor that is developing parts or is really giving back to our community.

Grunt · 03-16-2006, 05:25 PM

Quote:

Originally Posted by silver arrow

Why even bother with Vivid at all? They are more expensive and have some of the worst customer service in the Subaru community. I'd rather spend my money with a company or vendor that is developing parts or is really giving back to our community.

Well...in my case, I learned about VIVID's reputation after the fact. And fortunately they came through. I hate bad business too, but on the same token, i will acknowledge a good apple in a not-so-good company. So that's why i recommended Jon.

(You never know when you might need a part ASAP.)

SoaReS · 04-20-2006, 04:48 AM

The way i see it is, robert @ staticx owns all the other vendors FTW!!

Cpl. Hicks · 05-11-2006, 04:48 PM

I ordered K&W coilovers from vivid through a friend. I didn't know about them at the time. I have the coilovers but they had K&W ship the 03's not the 06's . Now I can't get a live person over there and they don't respond to my messages. I've tried emailing and will call Jonathan Guerra next to see if that helps. If nothing happeneds I'm out 2K. Maybe I can sell the coilovers I have and offset the damage to my bank account. Oh well I have a HPDE in june and not the finishing touches on my suspension upgrades.

Grunt · 05-11-2006, 04:54 PM

Quote:

Originally Posted by Cpl. Hicks

I ordered K&W coilovers from vivid through a friend. I didn't know about them at the time. I have the coilovers but they had K&W ship the 03's not the 06's . Now I can't get a live person over there and they don't respond to my messages. I've tried emailing and will call Jonathan Guerra next to see if that helps. If nothing happeneds I'm out 2K. Maybe I can sell the coilovers I have and offset the damage to my bank account. Oh well I have a HPDE in june and not the finishing touches on my suspension upgrades.

Contact this guy. I had luck with him and he was very polite. Shipped my stuff ASAP.

Jonathan Guerra
Performance Specialist
Tel: 480-966-3040 ext: 228
Fax:480-966-0806
Email: Jong@vividracing.com

chowder31 · 05-11-2006, 05:00 PM

how the hell are they still a "multi-million dollar company" with how they treat people. GO OUT OF BUSINESS VIVID

Sunfighter · 05-11-2006, 06:14 PM

Wow..................................... I was INCHES away from ordering a complete suspension solution from Vividracing and only by CHANCE did I stumble across this thread.......................... I decided to give my money to a local merchant rather than what appears to be a pathetic operation who is known for screwing their customers.

As for Vividracing's response to the creation of vividracingsucks.com.... guys that website LOST you a sale from me... trust me, that ISN'T good publicity. Thanks vividracingsucks.com

Mykl · 05-12-2006, 06:31 AM

I'm glad I stumbled across this... I had no idea.

View Poll Results: How would you rate your experience with this vendor?
Acceptable	6	37.50%
Less than acceptable	10	62.50%
Voters: 16. You may not vote on this poll

03-16-2006, 09:32 AM	#16
traction STI Driver Car: 05 STI Location: Seattle Posts: 209 Join Date: Mar 2004 Trader Rating: (1)	yeah, search for vivid on any wrx/sti board. they suck. This ad is not endorsed by this member. Please register or login to hide this ad.

05-11-2006, 04:48 PM	#26
Cpl. Hicks Amateur STI Driver Car: 06 WRX STi Location: College Station, TX Posts: 10 Join Date: Mar 2006 Trader Rating: (0)	Vivid strikes again I ordered K&W coilovers from vivid through a friend. I didn't know about them at the time. I have the coilovers but they had K&W ship the 03's not the 06's . Now I can't get a live person over there and they don't respond to my messages. I've tried emailing and will call Jonathan Guerra next to see if that helps. If nothing happeneds I'm out 2K. Maybe I can sell the coilovers I have and offset the damage to my bank account. Oh well I have a HPDE in june and not the finishing touches on my suspension upgrades.

05-12-2006, 06:31 AM	#30
Mykl S204 Racer Car: '04.5 STi Fav Mod: ZZYZX Location: Montgomery, Al Posts: 2,749 Join Date: Apr 2006 Trader Rating: (0)	I'm glad I stumbled across this... I had no idea. This ad is not endorsed by this member. Please register or login to hide this ad.

03-16-2006, 10:12 AM	#17
eatV8 retired mod Car: 99 WRX STi V5 Fav Mod: JDM Air Freshener Location: Brisbane, Australia Posts: 3,853 Join Date: Apr 2003 Trader Rating: (0)	www.vividracingsucks.com It's a real website... click it.

03-16-2006, 11:40 AM	#18
Grunt Grassroots STI Racer Posts: 585 Join Date: Dec 2004 Trader Rating: (0)	I recently ordered something from Vivid and was stunned after i researched what people thought of them (after i ordered). I had issue with one salesperson who lied to me twice, and never got back to me with a shipping #. I fortunately got in contact with Jon Guerra. He was great and worked rather quickly in getting the info i needed. My order was shipped right away and arrive on time via UPS. (But for the most part, JSCSPEED are my go-to-guys because they are closer to me.) Deal with this guy at VIVID: Jonathan Guerra Performance Specialist Tel: 480-966-3040 ext: 228 Fax:480-966-0806

03-16-2006, 12:01 PM	#19
Clarque Spec C Club Car: 2004 JBP STI Fav Mod: Kakimoto Racing GT1.0Z Location: Orange County, CA Posts: 1,700 Join Date: Apr 2005 Trader Rating: (7)	wow...that email message kinda sucks.

03-16-2006, 02:03 PM	#20
WE_R_ND Spec C Club Fav Mod: Track Time Location: Des Moines, IA Posts: 2,267 Join Date: Jan 2004 Trader Rating: (0)	This wouldn't be the first time I've seen a post like this for Vivid

03-16-2006, 02:14 PM	#21
Rev STI Guru Car: 06 V70R Location: Hoffman Estates, IL Posts: 5,544 Join Date: Dec 2003 Trader Rating: (0)	Dan Mermelstein is an idiot.

03-16-2006, 02:17 PM	#22
555BLACKOUT Spec C Club Car: 05 STi Fav Mod: My RallyArmor UR's!! Location: PHX Posts: 1,418 Join Date: Feb 2006 Trader Rating: (1)	I dont buy parts locally....mostly cuz they never have parts as advertised. Sad. Sorry that happened to you.

04-20-2006, 04:48 AM	#25
SoaReS S204 Racer Car: 05\|WRB\|STi Fav Mod: Cobb Stage 2 Location: H-Town, NJ Posts: 3,811 Join Date: Aug 2005 Trader Rating: (3)	The way i see it is, robert @ staticx owns all the other vendors FTW!!

05-11-2006, 05:00 PM	#28
chowder31 Professional STI Driver Location: WI Posts: 433 Join Date: May 2004 Trader Rating: (2)	how the hell are they still a "multi-million dollar company" with how they treat people. GO OUT OF BUSINESS VIVID

05-11-2006, 06:14 PM	#29
Sunfighter Junior STI Driver Car: 04 Subaru WRX STi Fav Mod: Suspension Location: Victoria, British Columbi Posts: 135 Join Date: Apr 2006 Trader Rating: (0)	Wow..................................... I was INCHES away from ordering a complete suspension solution from Vividracing and only by CHANCE did I stumble across this thread.......................... I decided to give my money to a local merchant rather than what appears to be a pathetic operation who is known for screwing their customers. As for Vividracing's response to the creation of vividracingsucks.com.... guys that website LOST you a sale from me... trust me, that ISN'T good publicity. Thanks vividracingsucks.com