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View Poll Results: How would you rate your experience with this vendor?
Acceptable 50 63.29%
Less than Acceptable 29 36.71%
Voters: 79. You may not vote on this poll

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Old 05-17-2006, 05:38 AM   #166
Junior STI Driver
 
Car: 05 CGM WRX STi
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Location: Grand Forks, ND
Posts: 169
Join Date: May 2005
Trader Rating: (2)
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Quote:
Originally Posted by wdb
Wow. Customary practice is to not charge the card until the item ships. Charging your card before they even have the item... not so good.
I thought the same thing.

I sent another email yesterday and haven't received a response yet, so if I don't have my response by the time I get home from work today I am going to try to cancel my order. I am not looking forward to that one. May have to submit a report to the BBB.


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Old 05-17-2006, 11:42 AM   #167
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Car: 05 LGT w/ AVO420
Fav Mod: AVO420 Turbo
Location: VT
Posts: 361
Join Date: Nov 2005
Trader Rating: (4)
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I had an issue with an order where I never received my turbo wrap. After I sent multiple emails, he said he would ship it out right away, nothing happend. So after a couple months of this I emailed him to ask for a refund...he did a couple days later, he also said he would send me the turbo wrap free of charge...but I never got it...still waiting, it's been weeks so i've pretty figured i'm not going to get it.

I hate waiting for parts, and not knowing if my parts will even arrive is worse.
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Old 05-25-2006, 06:03 PM   #168
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Location: St.Louis, Mo
Posts: 174
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Trader Rating: (5)
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Well i guess im not the only one who has had a major problem with this company. I have always heard good things about them. I decided to order from them mid april, spark plugs and a heat shield. How hard could it be. Well i still dont have parts, no one wants to email or pm me back. This is bs. i sent an email today to robert. I want a refund and hopefully i get it soon. I gave them a second chance to ship the items in the 2nd week. well here we are another2-3 weeks. Where is my stuff. I would not recommend staticx.
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Old 05-26-2006, 03:01 PM   #169
S204 Racer
 
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Still waiting for a few parts...
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Old 05-27-2006, 06:35 AM   #170
S204 Racer
 
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Has anyone heard from Robert lately? He's not liked how he used to be anymore.
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Old 05-29-2006, 11:18 AM   #171
huh it isnt a saab?
 
Car: 04 Subaru WRX STI
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Location: Minneapolis/Orange County
Posts: 1,256
Join Date: Aug 2005
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Static X is one of the best if not the best vendors i have ever dealt with, period.
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Old 05-29-2006, 01:54 PM   #172
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Car: 05 PSM STi - SOLD
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Robert you should post here ....
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Old 05-29-2006, 02:03 PM   #173
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Quote:
Originally Posted by PSMBoXer
Robert you should post here ....
Yea, where the **** is he? In the past I've had many transactions with him that went smoothly. I'm still waiting for a part, and I've sent him atleast 3 emails and I haven't gotten a response back.
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Old 05-31-2006, 11:23 AM   #174
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Robert where the hell are you!?!?!?!?!?
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Old 05-31-2006, 04:59 PM   #175
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roberts back
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Old 06-15-2006, 08:12 PM   #176
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Location: WI
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Quote:
Originally Posted by SoaReS
roberts back

where, I haven't been able to get a hold of him for months?
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Old 07-12-2006, 07:10 AM   #177
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Posts: 84
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After quite a few problems and having to talk to Robert several times my order finally showed up about 3.5 weeks after I ordered it (it was an in stock item). Overall I was not too happy with the transaction. Robert did give me a great deal up front, but after the initial transaction took place he was very very difficult to get in touch with (the only way I could get to him was through AIM, but this is supposedly due to their transition to a new shop and website issues). I THINK he said he double shipped my item, but I have only seen one package arrive. I am happy everything I ordered showed up, but the whole transaction was a little more frustrating and time consuming than I would have hoped for.

Last edited by stevenh : 08-02-2006 at 07:36 AM.
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Old 07-17-2006, 11:15 AM   #178
Junior STI Driver
 
Car: 2006 AW STi
Posts: 52
Join Date: Apr 2006
Trader Rating: (2)
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Well this blows. I've ordered their turbo wrap on 07/01/2006 and as today I've still have not received anything. They sure didn't hesistate to charge my card. I got the automatic confirmation that email that my payment has been processed and item has been shipped. I've emailed 3 times, called and left a message, and checked AIM which they were on once but were unavailiable and no replies so far. I'm gonna give them one more week, if nothing then I'm disputing the charge with my credit card company. And I was gonna start my stage 2 and just needed the turbo wrap. I've been dealing with interent purchases for over 2 years with all kinds of vendors and have never had a problem like this. I had Ebay vendors give better customer service. Yeah I know its only been 2 weeks but at least give me a reply.
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Old 07-17-2006, 11:24 AM   #179
S204 Racer
 
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^^ I understand what your saying. Robert was extremely quick and responsive when I ordered my stage two toys..

Last edited by SoaReS : 07-19-2006 at 08:20 AM.
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Old 07-17-2006, 09:33 PM   #180
Junior STI Driver
 
Car: 2006 AW STi
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Join Date: Apr 2006
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Well I received some promising news today. I've received an email from usps with a tracking number and that my item was shipped today.


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