Static X Motorsports - Page 11

vandersti · 05-03-2006, 07:28 PM

Well it just got my package today from him. I am so glad he came through. It was a little long but he kept his word. Thank you staticX.

VAN

ejbpnoy · 05-03-2006, 11:23 PM

i just got my ground kit from robert. its been almost one month since i placed my order but i was in no rush to receive it. all my emails were answered so i was not concerned on its status. all in all i had a good experience with staticx. thanks

~ed

***SiCkSTi04*** · 05-04-2006, 04:04 AM

got my turbo wrap two days ago. wwweee. all and all happy with the product.
thnx staticx

tumbler · 05-04-2006, 08:37 AM

I ordered a pully on 4/21 and my credit card was charged that same day. I have sent 3 emails, but no response. The only phone number I have for them is Fax: 256-859-4826.

Maybe I should send them a 100page fax with my order, phone number and email, that might get there attention.

Chris05STi · 05-04-2006, 08:56 AM

Lol!!

sundinleafs137 · 05-05-2006, 09:28 PM

Heard back from them, My exhaust has been wrapped, payed for and is set to be shoipped out. I didnt get charged a cancelation fee from my tuner afterall so everything seems to have worked out. I guess what they say is true, patience is a virtue. Thank You static X.

***BoostJunkie*** · 05-05-2006, 09:45 PM

Weird, the only thing I ever ordered from Robert was a set of spark plugs and he was extremely quick and responsive, even for such a small order. I emailed him around midnight one night, he replied the same night, the plugs went out the next morning and were on my doorstep the following day, even though I only payed for ground shipping. Customer service doesn't get much better than that.

RBMike · 05-08-2006, 01:58 PM

I got my DP wrap from him twice.

PSMBoXer · 05-10-2006, 10:13 AM

I have ordered stuff from him in the past no problems.

Robert -> sent you an email for a big order of (turbo, FMIC, wrap, injectors, intake etc ...) no reply yet ... where are you? Hopefully I can order all this from you. Get back to me ASAP

SoaReS · 05-10-2006, 05:40 PM

Ordered some stuff, he immediately emailed me and said it was out of stock and said he'll notify me when its in. This is my fourth time ordering from him!

SoaReS · 05-15-2006, 05:58 AM

Anybody hear from Robert lately? I emailed him friday, and I have yet to get a response back. I know he's a busy dude, but I'm dying to install some parts!!

Nevermind, he got a hold of me.

PSMBoXer · 05-15-2006, 05:16 PM

Still waiting on a quote from him ... where are you Robert?

speedstyle · 05-16-2006, 10:57 AM

Quote:

Originally Posted by tumbler

I ordered a pully on 4/21 and my credit card was charged that same day. I have sent 3 emails, but no response. The only phone number I have for them is Fax: 256-859-4826.

Maybe I should send them a 100page fax with my order, phone number and email, that might get there attention.

I am starting to think the same thing.

I ordered my Cobb AP on the 18th of April. My card was charged right away and I received the generic order receipt stating that my order would ship soon. I didn't receive a single status update until I sent an email 19 days later. The first response I got stated "you should have already received your item as our dealer said he shipped it out before the backorder from Cobb happened. Let me find a tracking # for you and let you know OK." I waited 3 more days for that tracking # or a response before emailing again. No reply this time so I sent another one (5/11) and finally received this response "I am sorry if we missed your last message. I am waiting on a call back from Cobb, I will let you know as soon as they say something and will contact you in the morning either way. Thank you for your patience with us Eric! I will let you know as soon as I can." Needless to say I was never contacted in the morning, or at all, for that fact. Now they wont reply to my emails period. So maybe if I did the old 100 page fax thing they would get back with me. All I want to know is the friggin' status of my order. If they can't get it I would like to know. If I hadn't already been charged, I could have easily canceled my order and picked one up yesterday from a place that had them in stock. I can't imagine what it is going to be like to try to get a refund.

On a positive note, I can say they are very quick to accept the money.

This is my experience with Static X thus far. I know many others have had success ordering in the past. In fact I am one of them (proud owner of a set of NRG carbon fiber hood struts

). That is why I had no problem ordering form them again. However this time around is a very different story. I am generally a very patient person, but I don't like being in the dark. Thank you all for listening to my rant.

PSMBoXer · 05-16-2006, 08:32 PM

Looks like I'll need to order from someone else ... ?

***wdb*** · 05-17-2006, 04:51 AM

Quote:

Originally Posted by speedstyle

I ordered my Cobb AP on the 18th of April. My card was charged right away and I received the generic order receipt stating that my order would ship soon. I didn't receive a single status update until I sent an email 19 days later.

Wow. Customary practice is to not charge the card until the item ships. Charging your card before they even have the item... not so good.

View Poll Results: How would you rate your experience with this vendor?
Acceptable	50	63.29%
Less than Acceptable	29	36.71%
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05-03-2006, 07:28 PM	#151
vandersti Junior STI Driver Car: 05 STi OBP Fav Mod: KW Variant 3's Location: South Dakota Posts: 191 Join Date: Jan 2006 Trader Rating: (0)	Well it just got my package today from him. I am so glad he came through. It was a little long but he kept his word. Thank you staticX. VAN This ad is not endorsed by this member. Please register or login to hide this ad.

05-15-2006, 05:58 AM	#161
SoaReS S204 Racer Car: 05\|WRB\|STi Fav Mod: Cobb Stage 2 Location: H-Town, NJ Posts: 3,813 Join Date: Aug 2005 Trader Rating: (3)	Anybody hear from Robert lately? I emailed him friday, and I have yet to get a response back. I know he's a busy dude, but I'm dying to install some parts!! Nevermind, he got a hold of me. Last edited by SoaReS : 05-15-2006 at 02:25 PM.

05-03-2006, 11:23 PM	#152
ejbpnoy Senior STI Driver Fav Mod: Protune Location: Eagle Rock, CA Posts: 342 Join Date: Jan 2005 Trader Rating: (0)	i just got my ground kit from robert. its been almost one month since i placed my order but i was in no rush to receive it. all my emails were answered so i was not concerned on its status. all in all i had a good experience with staticx. thanks ~ed

05-04-2006, 04:04 AM	#153
*SiCkSTi04* RSV2/BF2142 Player Car: Subaru WRXSTi 04 JBP Fav Mod: Fixing Subie Rattles :) Location: Boynton Beach, FL Posts: 727 Join Date: Jan 2006 Trader Rating: (7)	got my turbo wrap two days ago. wwweee. all and all happy with the product. thnx staticx

05-04-2006, 08:37 AM	#154
tumbler Amateur STI Driver Posts: 10 Join Date: Mar 2006 Trader Rating: (0)	I ordered a pully on 4/21 and my credit card was charged that same day. I have sent 3 emails, but no response. The only phone number I have for them is Fax: 256-859-4826. Maybe I should send them a 100page fax with my order, phone number and email, that might get there attention.

05-04-2006, 08:56 AM	#155
Chris05STi I Has a Turbo Timer Car: 2005 Subaru WRX STi Fav Mod: Every single one! Location: NJ Posts: 9,385 Join Date: Jun 2005 Trader Rating: (24)	Lol!!

05-05-2006, 09:28 PM	#156
sundinleafs137 Junior STI Driver Car: '06 sti Location: Downers Grove, IL Posts: 70 Join Date: Jan 2006 Trader Rating: (1)	Heard back from them, My exhaust has been wrapped, payed for and is set to be shoipped out. I didnt get charged a cancelation fee from my tuner afterall so everything seems to have worked out. I guess what they say is true, patience is a virtue. Thank You static X.

05-05-2006, 09:45 PM	#157
*BoostJunkie* Sold My Soul For Mods Car: '05 CGM STi Fav Mod: Track Time Location: Bethesda, MD Posts: 6,460 Join Date: Jun 2004 Trader Rating: (12)	Weird, the only thing I ever ordered from Robert was a set of spark plugs and he was extremely quick and responsive, even for such a small order. I emailed him around midnight one night, he replied the same night, the plugs went out the next morning and were on my doorstep the following day, even though I only payed for ground shipping. Customer service doesn't get much better than that.

05-08-2006, 01:58 PM	#158
RBMike The Next Petter Solberg Posts: 933 Join Date: Oct 2004 Trader Rating: (0)	I got my DP wrap from him twice.

05-10-2006, 10:13 AM	#159
PSMBoXer Professional STI Driver Car: 05 PSM STi - SOLD Posts: 483 Join Date: Jun 2005 Trader Rating: (4)	I have ordered stuff from him in the past no problems. Robert -> sent you an email for a big order of (turbo, FMIC, wrap, injectors, intake etc ...) no reply yet ... where are you? Hopefully I can order all this from you. Get back to me ASAP

05-10-2006, 05:40 PM	#160
SoaReS S204 Racer Car: 05\|WRB\|STi Fav Mod: Cobb Stage 2 Location: H-Town, NJ Posts: 3,813 Join Date: Aug 2005 Trader Rating: (3)	Ordered some stuff, he immediately emailed me and said it was out of stock and said he'll notify me when its in. This is my fourth time ordering from him!

05-15-2006, 05:16 PM	#162
PSMBoXer Professional STI Driver Car: 05 PSM STi - SOLD Posts: 483 Join Date: Jun 2005 Trader Rating: (4)	Still waiting on a quote from him ... where are you Robert?

05-16-2006, 08:32 PM	#164
PSMBoXer Professional STI Driver Car: 05 PSM STi - SOLD Posts: 483 Join Date: Jun 2005 Trader Rating: (4)	Looks like I'll need to order from someone else ... ?