My Experience with TDC Tuning

Hitman83 · 11-19-2007, 07:11 PM

I'd like to share my experience with TDC Tuning in Concord, NH and see what other members think and maybe get some advice on how to deal with my problem. It's late so I'll be a concise as possible and leave out the minor details for now. I may come back and edit this post later and am willing to answer any questions you may have.

I brought my car to TDC for a standard stage 2 tune and install back in May of '07. While at the shop the car was damaged resulting in approximately $1000 worth of repairs. I got it fixed and brought the car back to TDC to get it tuned. TDC agreed to comp the labor and tuning time toward the cost of the repairs. This would have been great except they never paid the difference. The resulting balance owed to me is just over $600. I have been trying to contact these guys for several months now and it wasn't until I emailed their owner Jon about this that I got a response.

The problem I have now is that he's only willing to pay me $350 of the approx $600 he owes. He also told me that if I take him to court it'll be a long time before I see all of the money if I even win. I'm not worried about winning because I saved all of my receipts emails from TDC saying they'd pay me, but do you guys think it's worth taking them to court over this or would you just settle for the $350?

This may be an isolated incident, but from my experience I wouldn't recommend them to anyone. The shop is a mess, they don't answer the phone and have the worst customer service I've ever dealt with.

Hitman83 · 11-22-2007, 06:32 PM

FYI: I just submitted this case to Judge Judy. I'll let you guys know if it ends up on the show.

***jnprn2003*** · 11-23-2007, 02:19 AM

I would love to see this on the Judge Judy show...

I noticed you will be going to XX Tuning in the future...they have tuned my car twice in 6 months and are absolutely worth the trip. Chris the tuner

is awesome and really works hard to get your car the way you want it but keeps it safe for ya too.

Look forward to hearing what happens both with TDC

and XX

.

Joe

Hitman83 · 12-13-2007, 08:56 AM

Bump as warning to people considering these guys.

Still nothing from TDC even though Jon told me he'd fax me a settlement contract and would follow up with a check.

stickytires · 12-13-2007, 09:03 AM

I've heard nothing but bad things about this place. I went to XX even though TDC is closer to me.

ScubaSmith7599 · 12-13-2007, 09:11 AM

I definitely wouldn't take just the 350. At least talk to a lawyer. If you really do have applicable documentation that supports your argument, then maybe you could get a lawyer to mail them a letter stating whats going to happen if they don't fess up the full amount and what support you have. I mean, ****, a receipt saying they'll pay the full amount has to count for something. And if it does, then they'll probably pay up right away without going to court because that would be way expensive for them, considering you can sue them not only for the $600 but also your court fees I imagine.

Resident lawyers?

Hitman83 · 12-13-2007, 09:24 AM

Id appreciate it if someone could post a link to this thread on nasioc. I've never been able to open that site because of some ISP problem with Metrocast

Hitman83 · 12-18-2007, 03:57 PM

I posted my story on the TDC forum and got banned

. Looks like Jon isn't gonna pull through. Time to make a trip to the local courthouse and file suit.

On a good note this thread has already saved one member from TDC. He pm'd me and it looks like he's gonna go see the guys at XX-Tuning.

PhantomSTi · 12-18-2007, 04:13 PM

Quote:

Originally Posted by Hitman83

I posted my story on the TDC forum and got banned

. Looks like Jon isn't gonna pull through. Time to make a trip to the local courthouse and file suit.

On a good note this thread has already saved one member from TDC. He pm'd me and it looks like he's gonna go see the guys at XX-Tuning.

Jon tuned my car three times now, and I have nothing but good things to say about Jon... I was having trouble with my APS Inlet and he drove 80+ miles to my house to get everything running correctly. All I can say is, that Jon has been here in CA for quite some time, and he is very hard to get a hold of. I personally saw him pick up his phone atleast 20+ times from the 3 hours of work he did on my car.

Sorry for your bad experience, I hope everything gets better for you.

Hitman83 · 12-18-2007, 04:16 PM

Quote:

Originally Posted by PhantomSTi

Jon tuned my car three times now, and I have nothing but good things to say about Jon... I was having trouble with my APS Inlet and he drove 80+ miles to my house to get everything running correctly. All I can say is, that Jon has been here in CA for quite some time, and he is very hard to get a hold of. I personally saw him pick up his phone atleast 20+ times from the 3 hours of work he did on my car.

Sorry for your bad experience, I hope everything gets better for you.

Jon is an excellent tuner and so is his new tuner Mike. The problem is that Mike doesn't know how to turn a wrench and Jon isn't willing to stand behind Mike's work.

**evilSTi7** · 12-18-2007, 04:27 PM

if you feel you were cheated out of $250 definitely take them to small claims court

Hitman83 · 12-18-2007, 04:36 PM

$250 I could forgive...maybe, but the dude owes me just over $600

.

**evilSTi7** · 12-18-2007, 04:42 PM

Quote:

Originally Posted by Hitman83

$250 I could forgive...maybe, but the dude owes me just over $600

.

oh my mistake. I thought he had already given you $350, but now i realize he said $350 or nothing

mgsm666 · 12-18-2007, 05:18 PM

time for a letter from the lawyer...

Iguana · 12-18-2007, 05:28 PM

So did Judge Judy ever put you on her show? or will she?

11-19-2007, 07:11 PM	#1
Hitman83 Spec C Club Car: 06 STI, 08 GSXR 750 Fav Mod: 8cm 20g Posts: 1,278 Join Date: Jun 2007 Trader Rating: (2)	My Experience with TDC Tuning I'd like to share my experience with TDC Tuning in Concord, NH and see what other members think and maybe get some advice on how to deal with my problem. It's late so I'll be a concise as possible and leave out the minor details for now. I may come back and edit this post later and am willing to answer any questions you may have. I brought my car to TDC for a standard stage 2 tune and install back in May of '07. While at the shop the car was damaged resulting in approximately $1000 worth of repairs. I got it fixed and brought the car back to TDC to get it tuned. TDC agreed to comp the labor and tuning time toward the cost of the repairs. This would have been great except they never paid the difference. The resulting balance owed to me is just over $600. I have been trying to contact these guys for several months now and it wasn't until I emailed their owner Jon about this that I got a response. The problem I have now is that he's only willing to pay me $350 of the approx $600 he owes. He also told me that if I take him to court it'll be a long time before I see all of the money if I even win. I'm not worried about winning because I saved all of my receipts emails from TDC saying they'd pay me, but do you guys think it's worth taking them to court over this or would you just settle for the $350? This may be an isolated incident, but from my experience I wouldn't recommend them to anyone. The shop is a mess, they don't answer the phone and have the worst customer service I've ever dealt with. This ad is not endorsed by this member. Please register or login to hide this ad. Last edited by Hitman83 : 11-23-2007 at 08:09 PM.

11-22-2007, 06:32 PM	#2
Hitman83 Spec C Club Car: 06 STI, 08 GSXR 750 Fav Mod: 8cm 20g Posts: 1,278 Join Date: Jun 2007 Trader Rating: (2)	Re: TDC Tuning FYI: I just submitted this case to Judge Judy. I'll let you guys know if it ends up on the show. Last edited by Hitman83 : 11-22-2007 at 06:37 PM.

11-23-2007, 02:19 AM	#3
*jnprn2003* The Stig II Car: 07 STi, 07 Speed 3.. Fav Mod: EFI Logics tune Location: The Ocean State Posts: 2,137 Join Date: Feb 2007 Trader Rating: (10)	Re: TDC Tuning I would love to see this on the Judge Judy show... I noticed you will be going to XX Tuning in the future...they have tuned my car twice in 6 months and are absolutely worth the trip. Chris the tuner is awesome and really works hard to get your car the way you want it but keeps it safe for ya too. Look forward to hearing what happens both with TDC and XX. Joe

12-13-2007, 08:56 AM	#4
Hitman83 Spec C Club Car: 06 STI, 08 GSXR 750 Fav Mod: 8cm 20g Posts: 1,278 Join Date: Jun 2007 Trader Rating: (2)	Re: My Experience with TDC Tuning Bump as warning to people considering these guys. Still nothing from TDC even though Jon told me he'd fax me a settlement contract and would follow up with a check.

12-13-2007, 09:03 AM	#5
stickytires Senior STI Driver Car: 05.75 WRX STI Fav Mod: Protune Location: Boston / NH / RI Posts: 349 Join Date: Feb 2004 Trader Rating: (2)	Re: My Experience with TDC Tuning I've heard nothing but bad things about this place. I went to XX even though TDC is closer to me.

12-13-2007, 09:11 AM	#6
ScubaSmith7599 Grassroots STI Racer Car: Silver 05 STi Fav Mod: driving school Location: MCB Quantico, Virginia Posts: 581 Join Date: Jul 2007 Trader Rating: (0)	Re: My Experience with TDC Tuning I definitely wouldn't take just the 350. At least talk to a lawyer. If you really do have applicable documentation that supports your argument, then maybe you could get a lawyer to mail them a letter stating whats going to happen if they don't fess up the full amount and what support you have. I mean, ****, a receipt saying they'll pay the full amount has to count for something. And if it does, then they'll probably pay up right away without going to court because that would be way expensive for them, considering you can sue them not only for the $600 but also your court fees I imagine. Resident lawyers?

12-13-2007, 09:24 AM	#7
Hitman83 Spec C Club Car: 06 STI, 08 GSXR 750 Fav Mod: 8cm 20g Posts: 1,278 Join Date: Jun 2007 Trader Rating: (2)	Re: My Experience with TDC Tuning Id appreciate it if someone could post a link to this thread on nasioc. I've never been able to open that site because of some ISP problem with Metrocast

12-18-2007, 03:57 PM	#8
Hitman83 Spec C Club Car: 06 STI, 08 GSXR 750 Fav Mod: 8cm 20g Posts: 1,278 Join Date: Jun 2007 Trader Rating: (2)	Re: My Experience with TDC Tuning I posted my story on the TDC forum and got banned . Looks like Jon isn't gonna pull through. Time to make a trip to the local courthouse and file suit. On a good note this thread has already saved one member from TDC. He pm'd me and it looks like he's gonna go see the guys at XX-Tuning.

12-18-2007, 04:27 PM	#11
evilSTi7 The Hoff Fan Club, member #001 Car: 05 WRB/Gold Fav Mod: Hood Scoop Homer Location: Where ever The Hoff is! Posts: 10,328 Join Date: Jul 2004 Trader Rating: (4)	Re: My Experience with TDC Tuning if you feel you were cheated out of $250 definitely take them to small claims court

12-18-2007, 04:36 PM	#12
Hitman83 Spec C Club Car: 06 STI, 08 GSXR 750 Fav Mod: 8cm 20g Posts: 1,278 Join Date: Jun 2007 Trader Rating: (2)	Re: My Experience with TDC Tuning $250 I could forgive...maybe, but the dude owes me just over $600 .

12-18-2007, 05:18 PM	#14
mgsm666 Spec C Club Car: 05 Aspen Wingless Fav Mod: Driving School / Trunk swap (no attention ftw) Location: NYC/Boston 4 school Posts: 1,074 Join Date: Sep 2006 Trader Rating: (2)	Re: My Experience with TDC Tuning time for a letter from the lawyer...

12-18-2007, 05:28 PM	#15
Iguana Spec C Club Car: 06 Aspen White STI Fav Mod: Defi's Location: Northern California Posts: 1,438 Join Date: Apr 2006 Trader Rating: (0)	Re: My Experience with TDC Tuning So did Judge Judy ever put you on her show? or will she? This ad is not endorsed by this member. Please register or login to hide this ad.