Got 'intrusive' call from insurance co. after hit & run accident - Page 2

allwheelsdriven · 02-15-2008, 12:24 PM

mine calls me about once a year to make sure i am still working from a home office and not commuting. And they always ask, "So how long is your commute..."

Peleg · 02-15-2008, 02:16 PM

Quote:

Originally Posted by FleaDog

Some idiot backed-into my car in my work parking lot

and hit the road, no note or anything. So i had the work cops, regular cops check it out, etc. BAsically needs new fender, paint, new clear bra.

Adjuster from my insurance co. (USAA) comes out to get the estimate, all repairs are arranged, etc.

I get a call today from USAA asking me "what are the red things in the engine bay", "you have an scca plate, do you race..."

The adjuster apparently took pictures of my scca specialty plate, and engine bay.

I was sort of angry about this. I told the guy thats how the engine comes stock, and I'm an scca member but dont race, road or autocross, I just get the newsletters, magazine, go to local events.

I am considering calling USAA back and complaining about this. Your thoughts? I mean do they think I am lying to them... jesus.

You shouldn't even have said that. I would have told the guy to go f&&& himself.

ScubaSmith7599 · 02-15-2008, 03:13 PM

I would call up the adjuster, tell him to go **** himself and stay in his league. Then I'd ask for his bosses number and complain to him in an appropriate, professional manner. But that douchebag adjuster can go suck a dick.

I'm military and USAA has been absolutely great with me. They take their customer service VERY seriously. When I crashed my car

(repaired great though!) they didn't give me any kind of this BS. They were extremely helpful, and flat-bedded my car almost 50 miles to one of their warrantied facilities. So, yes, definitely get it done at a warrantied facility. Their work is going to be top notch in the first place, not to mention if your bumper falls off in 40 years when you're a retired guy enjoying your classic STi.......guess what! FREE BUMPER!

I would definitely complain to your adjusters boss. I might be a little rash when someone gives me attitude and I feel I'm being treated poorly for no reason, but definitely be respectful with the higher-ups. They'll take care of you, at least in USAA. I've personally spoke with some higher up regional dudes just because I asked for some papers to be expedited if possible, and they passed me right up the chain as nice as could be. Awesome company, ****ty adjuster. Don't let him go unnoticed, because the company will suffer, consequently having us suffer more. Replace the squeeky wheel before it damages your driveline, ya know? Believe me, his boss will want to know if the customers are being treated poorly. It's really the only company besides mom'n'pop shops that actually try to take care of their customers.......

STiSubyMan · 02-16-2008, 06:48 AM

seems there trying to find excuses on this one. Your BACK bumper got hit and there trying to get you to say you race your car...how gay

bigd · 02-16-2008, 08:53 AM

Quote:

Originally Posted by ACHAHockey

By "red things", what did they mean? The exhaust manifold?

BTW that's the intake manifold. The exhaust mani is under the car.

M3-to-STI · 02-17-2008, 05:07 AM

[quote=ScubaSmith7599;1719791]not to mention if your bumper falls off in 40 years when you're a retired guy enjoying your classic STi.......guess what! FREE BUMPER! QUOTE]

Classic STi.... Best line EVAR!!!!!!

M3-to-STI · 02-17-2008, 05:07 AM

How do I make that quote part of my signature?

STI Sibb · 03-10-2008, 04:40 PM

Quote:

Originally Posted by Tortfeasor STi

Sounds like a fishing expedition to me as well.

The thing that strikes me as funny here is that the insurance agent is investingating mods in a parked vehicle accident.

bigd · 03-10-2008, 08:14 PM

Quote:

Originally Posted by STI Sibb

The thing that strikes me as funny here is that the insurance agent is investingating mods in a parked vehicle accident.

It is funny, but the insurance company will do anything to save a buck. Including voiding your policy on grounds entirely unrelated to the event.

bigd · 03-10-2008, 08:18 PM

Quote:

Originally Posted by M3-to-STI

How do I make that quote part of my signature?

Incase nobody has PM'd you, its the same as quoting in a reply...
1: Click the "quote" button.
2: Edit the text between the brackets that you want to use. (The first set of brackets name the quotee with "quote=name" surrounded by [ and ], the second set of brackets close the quote with "/quote" surrounded by [ and ].
3: Copy the whole block of text including the quote commands, and go to your user's control panel.
4: Paste the text in your sig field, click save.

02-15-2008, 12:24 PM	#16
allwheelsdriven Spec C Club Car: 04 WRB STi Location: Seattle, WA Posts: 1,142 Join Date: Jan 2004 Trader Rating: (2)	Re: Got 'intrusive' call from insurance co. after hit & run accident mine calls me about once a year to make sure i am still working from a home office and not commuting. And they always ask, "So how long is your commute..." This ad is not endorsed by this member. Please register or login to hide this ad.

02-15-2008, 03:13 PM	#18
ScubaSmith7599 Grassroots STI Racer Car: Silver 05 STi Fav Mod: driving school Location: MCB Quantico, Virginia Posts: 581 Join Date: Jul 2007 Trader Rating: (0)	Re: Got 'intrusive' call from insurance co. after hit & run accident I would call up the adjuster, tell him to go ** himself and stay in his league. Then I'd ask for his bosses number and complain to him in an appropriate, professional manner. But that douchebag adjuster can go suck a dick. I'm military and USAA has been absolutely great with me. They take their customer service VERY seriously. When I crashed my car (repaired great though!) they didn't give me any kind of this BS. They were extremely helpful, and flat-bedded my car almost 50 miles to one of their warrantied facilities. So, yes, definitely get it done at a warrantied facility. Their work is going to be top notch in the first place, not to mention if your bumper falls off in 40 years when you're a retired guy enjoying your classic STi.......guess what! FREE BUMPER! I would definitely complain to your adjusters boss. I might be a little rash when someone gives me attitude and I feel I'm being treated poorly for no reason, but definitely be respectful with the higher-ups. They'll take care of you, at least in USAA. I've personally spoke with some higher up regional dudes just because I asked for some papers to be expedited if possible, and they passed me right up the chain as nice as could be. Awesome company, *ty adjuster. Don't let him go unnoticed, because the company will suffer, consequently having us suffer more. Replace the squeeky wheel before it damages your driveline, ya know? Believe me, his boss will want to know if the customers are being treated poorly. It's really the only company besides mom'n'pop shops that actually try to take care of their customers....... Last edited by ScubaSmith7599 : 02-15-2008 at 03:23 PM.*

02-16-2008, 06:48 AM	#19
STiSubyMan Silver Member Car: 2002 Civic LX Fav Mod: 30+ MPG =] Location: Wisconsin Posts: 1,718 Join Date: Sep 2006 Trader Rating: (0)	Re: Got 'intrusive' call from insurance co. after hit & run accident seems there trying to find excuses on this one. Your BACK bumper got hit and there trying to get you to say you race your car...how gay

02-17-2008, 05:07 AM	#21
M3-to-STI The Next Petter Solberg Car: PSM 05 STi Fav Mod: Z06 Mod Location: Richmond, VA Posts: 932 Join Date: Jan 2005 Trader Rating: (0)	Re: Got 'intrusive' call from insurance co. after hit & run accident [quote=ScubaSmith7599;1719791]not to mention if your bumper falls off in 40 years when you're a retired guy enjoying your classic STi.......guess what! FREE BUMPER! QUOTE] Classic STi.... Best line EVAR!!!!!!

02-17-2008, 05:07 AM	#22
M3-to-STI The Next Petter Solberg Car: PSM 05 STi Fav Mod: Z06 Mod Location: Richmond, VA Posts: 932 Join Date: Jan 2005 Trader Rating: (0)	Re: Got 'intrusive' call from insurance co. after hit & run accident How do I make that quote part of my signature?