IMPORTANT INFORMATION for ALL 06 STI's w/ AP - Page 6

**La Mer** · 02-01-2006, 10:20 AM

Quote:

Originally Posted by Christian.

We have not been able to confirm that these new Realtime maps are functioning properly. I have e-mailed the new Realtime maps to Max & Leon and I am awaiting their reply. As soon as I hear back I will post and update.

Take care,
Christian.

Send me an AP. I'll test for ya.

Christian. · 02-01-2006, 10:27 AM

Quote:

Originally Posted by Mini996TT

Send me an AP. I'll test for ya.

Send me your car and I will test it for you

...on a dyno and on the street.

Christian. · 02-01-2006, 05:40 PM

Good news, Max & Leon have independently verified that this latest version of Realtime maps is working properly. I will find the best way to distribute these new Realtime maps tomorrow. The existing Base maps are working just fine so I do not think a map revision (to 1.16, etc.) is warranted. It will take me at least two weeks to update all of the map notes, upload, and host the new .pdfs, etc. I am waiting for one more response that should be back to me by tonight; so I will most likely address the solution to this issue tomorrow. I hope that will work for you all? Thank you for your patience...it is late and I need to get home.

Take care,
Christian.

BTW, do not thank me for anything other than the communication and some testing. Jon Pomrenke is the in-house software engineer that figured this out and implimented the solution; so give him the thumbs up.

Christian. · 02-01-2006, 05:49 PM

Quote:

Originally Posted by nhluhr

Thanks Christian - I am eager to know... what was the glitch?

No excuses...just human error on our part. We made a internal programming error that did not allow our Realtime maps to save properly.

leon · 02-01-2006, 06:47 PM

One thing I noticed too that may be normal I'm not sure. When I select show current map it shows the basemap.. it never shows the RT map thats in use.

-Leon

blkwrxwag · 02-01-2006, 06:49 PM

Quote:

Originally Posted by leon

One thing I noticed too that may be normal I'm not sure. When I select show current map it shows the basemap.. it never shows the RT map thats in use.

-Leon

That's normal Leon.

leon · 02-01-2006, 06:49 PM

Quote:

Originally Posted by Christian.

Good news, Max & Leon have independently verified that this latest version of Realtime maps is working properly. I will find the best way to distribute these new Realtime maps tomorrow. The existing Base maps are working just fine so I do not think a map revision (to 1.16, etc.) is warranted. It will take me at least two weeks to update all of the map notes, upload, and host the new .pdfs, etc. I am waiting for one more response that should be back to me by tonight; so I will most likely address the solution to this issue tomorrow. I hope that will work for you all? Thank you for your patience...it is late and I need to get home.

Take care,
Christian.

BTW, do not thank me for anything other than the communication and some testing. Jon Pomrenke is the in-house software engineer that figured this out and implimented the solution; so give him the thumbs up.

Thanks Jon Pomrenke, Christian, Cobb in general, and thanks to everyone from IWSTI that helped bring resolution to this problem.

-Leon

leon · 02-01-2006, 06:50 PM

Quote:

Originally Posted by blkwrxwag

That's normal Leon.

Cool thanks Max.

-Leon

blkwrxwag · 02-01-2006, 06:52 PM

Quote:

Originally Posted by leon

Thanks Jon Pomrenke, Christian, Cobb in general, and thanks to everyone from IWSTI that helped bring resolution to this problem.

-Leon

+1 for that. Great customer service.

**wdb** · 02-02-2006, 06:22 AM

Great customer service, excellent responsiveness, honest talk, and open communications. To Christian, Jon, and everyone at Cobb:

Well done!

sebtarta · 02-02-2006, 06:35 AM

Christian, I have a question that Leon stated.

When is Cobb going to fix that small little issue between the RTM and the BM. When you go into and see what map you have it always shows the BM, when are we going to see this improvement on the Map showing on the AP?

pantag · 02-02-2006, 06:54 AM

So now basically wait for Cobb to post the new RT (?or BM?) on the website?

UrbanKnight · 02-02-2006, 07:02 AM

If this isn't proof positive to the customer service COBB provides, I don't know what is.

Every who has read the dredded Esemes and BRuce threads know the exact opposite of this.

Christian, you guys are top notch! I ha dproblems with my car when I first got my AP, I posted on the cobb forums, and had it resolved in minutes. You guys produce great products, and everyone want to jump on the "no off the shelf map will cut it" bandwagon, and you still prove them consistently wrong!

Of course, I wanted more power, so I am now rocking a Protune!

Thanks for everything you do for the Subaru community. You will always have my busines with support like this!

UK

**Majin** · 02-02-2006, 07:02 AM

Quote:

Originally Posted by wdb

Great customer service, excellent responsiveness, honest talk, and open communications. To Christian, Jon, and everyone at Cobb:

Well done!

agreed - another honorable display of Cobb greatness! i am proud to have Cobb parts in my car!

Chris05STi · 02-02-2006, 07:37 AM

Me too, I am highly proud to have the Cobb AP. They are great people and really care for the customers as shown here. Not like others where they just care about the $$. A+ Cobb!!!!

02-01-2006, 05:40 PM	#78
Christian. STI Driver Car: 01 Subaru WRX STi Sp Fav Mod: Coming Soon Posts: 263 IWSTI Addict since: Aug 2005 Trader Rating: (0)	Good news, Max & Leon have independently verified that this latest version of Realtime maps is working properly. I will find the best way to distribute these new Realtime maps tomorrow. The existing Base maps are working just fine so I do not think a map revision (to 1.16, etc.) is warranted. It will take me at least two weeks to update all of the map notes, upload, and host the new .pdfs, etc. I am waiting for one more response that should be back to me by tonight; so I will most likely address the solution to this issue tomorrow. I hope that will work for you all? Thank you for your patience...it is late and I need to get home. Take care, Christian. BTW, do not thank me for anything other than the communication and some testing. Jon Pomrenke is the in-house software engineer that figured this out and implimented the solution; so give him the thumbs up. Last edited by Christian.; 02-01-2006 at 06:02 PM.

02-02-2006, 07:37 AM	#90
Chris05STi I Has a Turbo Timer Car: 2005 Subaru WRX STi Fav Mod: Every single one! Location: NJ Posts: 10,065 IWSTI Addict since: Jun 2005 Trader Rating: (29)	Me too, I am highly proud to have the Cobb AP. They are great people and really care for the customers as shown here. Not like others where they just care about the $$. A+ Cobb!!!! This ad is not endorsed by this member. Please register or login to hide this ad.

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02-01-2006, 06:47 PM	#80
leon Junior STI Driver Car: 06 WRX Sti, 02 WRX Location: A - Town(Arlington), VA baby! Posts: 82 IWSTI Addict since: Dec 2005 Trader Rating: (0)	One thing I noticed too that may be normal I'm not sure. When I select show current map it shows the basemap.. it never shows the RT map thats in use. -Leon

02-02-2006, 06:22 AM	#85
wdb dances with roads Car: 2005 CGM STi Posts: 5,097 IWSTI Addict since: Apr 2005 Trader Rating: (8)	Great customer service, excellent responsiveness, honest talk, and open communications. To Christian, Jon, and everyone at Cobb: Well done!

02-02-2006, 06:35 AM	#86
sebtarta Spec C Club Car: Waiting for the STI Fav Mod: Driving My Car Location: I Don't Know Posts: 1,654 IWSTI Addict since: Sep 2005 Trader Rating: (7)	Christian, I have a question that Leon stated. When is Cobb going to fix that small little issue between the RTM and the BM. When you go into and see what map you have it always shows the BM, when are we going to see this improvement on the Map showing on the AP?

02-02-2006, 06:54 AM	#87
pantag Spec C Club Car: 06 Subaru WRX STi Fav Mod: My right foot... Location: Waterford CT Posts: 1,992 IWSTI Addict since: Nov 2004 Trader Rating: (1)	So now basically wait for Cobb to post the new RT (?or BM?) on the website?

02-02-2006, 07:02 AM	#88
UrbanKnight Senior STI Driver Car: 05 Sti Fav Mod: One touch 4 door unlock Location: Daytona Beach, FL Posts: 378 IWSTI Addict since: Jan 2005 Trader Rating: (0)	If this isn't proof positive to the customer service COBB provides, I don't know what is. Every who has read the dredded Esemes and BRuce threads know the exact opposite of this. Christian, you guys are top notch! I ha dproblems with my car when I first got my AP, I posted on the cobb forums, and had it resolved in minutes. You guys produce great products, and everyone want to jump on the "no off the shelf map will cut it" bandwagon, and you still prove them consistently wrong! Of course, I wanted more power, so I am now rocking a Protune! Thanks for everything you do for the Subaru community. You will always have my busines with support like this! UK