Drive shaft blues......

stiholic anom. · 10-14-2005, 10:55 PM

I received my ACPT carbon fiber drive shaft at work today and I was like a little kid opening a christmas present. The smile on my face suddenly dissapeared when I immediately saw the damage. A screw punctured and got stuck in the box during shipping. The screw poked through the packing material and chipped away at the shaft like little evil woodpecker all the way down to the fibers. I am so dissapointed at this stroke of bad luck and was so looking foreward to the install this weekend....NOT.

I guess you could say I really got SCREWED.

On the brighter side. I immediately called ACPT and taked to James who was very helpful and immediatley got on the phone to UPS and called me back. He asked me to send pictures of the damage to him and that he would be sending me a new shaft on Monday so I wouldn't have to wait much longer. This company would appear to look after its customers and so far I am impressed.

For some reason the uploads keeps failing so I can't show you guys any pics of the damage. (I am not over limit as far as I know and deleted a bunch of previous uploads just to make sure)

MadMan77 · 10-15-2005, 03:14 AM

Man that really sucks. At least you won't be at fault and they have to send you another one and then they has it out with UPS.

***Ben*** · 10-15-2005, 03:58 AM

Quote:

Originally Posted by stiholic anom.

For some reason the uploads keeps failing so I can't show you guys any pics of the damage. (I am not over limit as far as I know and deleted a bunch of previous uploads just to make sure)

I didn't realize this was a problem because no one has reported it. I just tried to upload a file to test it and it is in fact broken. I have found the problem and everything should be fixed shortly.

EDIT: Problem fixed. Feel free to upload your pictures whenever you have a chance .

***Ben*** · 10-15-2005, 04:06 AM

Also, I'm sorry to hear about your driveshaft. Luckily ACPT has great customer service.

stiholic anom. · 10-15-2005, 07:38 AM

Here are the pics of the damaged shaft:

**Rdrcr** · 10-15-2005, 09:01 AM

What terrible news!

Man, you driveshaft took a beating?

Good to hear that ACPT will be taking care of the problem quickly. James is a really cool guy!

Look forward to hear you impressions.

Mike

***Nivek*** · 10-15-2005, 09:14 AM

I am so sorry to hear about this Paul in light of past UPS foul ups.

If ACPT did not move quickly, we would have sent you the last one we have in stock. As the result of your previous experience, I made sure everyone had full insurance. I would have never guessed you would be on the receiving end twice where things got messed up. Let me know if we cando anything.

ValvetrainEngineer · 10-15-2005, 09:24 AM

I see the glass as half full - you got a lighter driveshaft than we did!

Glad they're replacing it so quick though, that's good to hear. So I guess they made some extras at the same time for future sales...

**stituner420** · 10-15-2005, 09:41 AM

There was damage to my box as well, however I lucked out and no damage to the driveshaft.

stiholic anom. · 10-15-2005, 10:02 AM

Thanks guys, it is not the end of the world, just frustrating ,more than anything. Hopefully things will be rectified quickly. You think UPS would take better care of their packages. UPS just lost more money on this one shaft than they made on the shipping of all the shafts.

Dasani · 10-28-2005, 10:24 PM

.....

Dasani · 10-28-2005, 10:25 PM

.....

stiholic anom. · 10-29-2005, 11:12 PM

Got the new one installed. James at ACPT was very helpful. No vibration issues. Generally very please and I still have the old damaged shaft to boot as it has not been picked up yet. Good service from ACPT.

Anyone want a damaged CF drive shaft? Just kidding.....

ValvetrainEngineer · 10-30-2005, 05:41 AM

So if yours (and I read some others) is installed and doesn't have any vibration, that must mean the vibes that others are feeling is due to an out of balance condition. Hopefully mine is balanced...

stiholic anom. · 10-30-2005, 08:24 AM

Quote:

Originally Posted by ValvetrainEngineer

So if yours (and I read some others) is installed and doesn't have any vibration, that must mean the vibes that others are feeling is due to an out of balance condition. Hopefully mine is balanced...

possibly, or perhaps I am not aware of it or able to detect it. My dash and steering wheel do not appear to shake or rattle at all (I have just gone up to 100mph) yet. Some of the other people seem to have grpN hardened tranny mounts which my do less of job dampening new vibrations. It is all speculation on my part.

10-14-2005, 10:55 PM	#1
stiholic anom. Senior STI Driver Car: 04sti, 03M3coupe Fav Mod: weight reduction Location: Canada Posts: 368 IWSTI Addict since: Oct 2002 Trader Rating: (0)	Drive shaft blues...... I received my ACPT carbon fiber drive shaft at work today and I was like a little kid opening a christmas present. The smile on my face suddenly dissapeared when I immediately saw the damage. A screw punctured and got stuck in the box during shipping. The screw poked through the packing material and chipped away at the shaft like little evil woodpecker all the way down to the fibers. I am so dissapointed at this stroke of bad luck and was so looking foreward to the install this weekend....NOT. I guess you could say I really got SCREWED. On the brighter side. I immediately called ACPT and taked to James who was very helpful and immediatley got on the phone to UPS and called me back. He asked me to send pictures of the damage to him and that he would be sending me a new shaft on Monday so I wouldn't have to wait much longer. This company would appear to look after its customers and so far I am impressed. For some reason the uploads keeps failing so I can't show you guys any pics of the damage. (I am not over limit as far as I know and deleted a bunch of previous uploads just to make sure) This ad is not endorsed by this member. Please register or login to hide this ad.

10-28-2005, 10:24 PM	#11
Dasani Junior STI Driver Car: 10.57 @ 134.72mph Fav Mod: Cosworth / TSR70 / MZM Tuned Posts: 150 IWSTI Addict since: May 2004 Trader Rating: (3)	..... Last edited by Dasani; 04-28-2006 at 08:40 AM.

10-28-2005, 10:25 PM	#12
Dasani Junior STI Driver Car: 10.57 @ 134.72mph Fav Mod: Cosworth / TSR70 / MZM Tuned Posts: 150 IWSTI Addict since: May 2004 Trader Rating: (3)	..... Last edited by Dasani; 04-28-2006 at 08:40 AM.

New To Site?	Need Help?	More
REGISTER FOR FREE! IWSTI Rules/Signature Rules Create a Member Journal Bookmark IWSTI Tell your friends about IWSTI	Frequently Asked Questions Did you forget your password? Make a suggestion or report a bug Mark Forums Read Contact Us	Member Journals Forum Pictures & Photography Forum GR Series (08+) Marketplace GD Series (03/04-07) Marketplace Hot eBay Deals Forum Beyond Off Topic

10-15-2005, 03:14 AM	#2
MadMan77 Spec C Club Car: '08 BMW 135i Location: Centerville, Georgia Posts: 1,666 IWSTI Addict since: May 2005 Trader Rating: (13)	Man that really sucks. At least you won't be at fault and they have to send you another one and then they has it out with UPS.

10-15-2005, 04:06 AM	#4
*Ben* Retired Admin Car: 2008 LR STI Fav Mod: Weight Loss Location: Irvine, CA Posts: 3,153 IWSTI Addict since: Dec 1969 Trader Rating: (11)	Also, I'm sorry to hear about your driveshaft. Luckily ACPT has great customer service.

10-15-2005, 09:01 AM	#6
Rdrcr Scooby Newbie Fav Mod: Weight-Reduction Location: Thousand Oaks, CA Posts: 1,162 IWSTI Addict since: May 2005 Trader Rating: (4)	What terrible news! Man, you driveshaft took a beating? Good to hear that ACPT will be taking care of the problem quickly. James is a really cool guy! Look forward to hear you impressions. Mike

10-15-2005, 09:14 AM	#7
*Nivek* www.Subie.tv is niiice Posts: 10,066 IWSTI Addict since: Aug 2003 Trader Rating: (10)	I am so sorry to hear about this Paul in light of past UPS foul ups. If ACPT did not move quickly, we would have sent you the last one we have in stock. As the result of your previous experience, I made sure everyone had full insurance. I would have never guessed you would be on the receiving end twice where things got messed up. Let me know if we cando anything.

10-15-2005, 09:24 AM	#8
ValvetrainEngineer Spec C Club Car: '04 WRB Fav Mod: A working ECU... Location: CT Posts: 1,485 IWSTI Addict since: May 2003 Trader Rating: (7)	I see the glass as half full - you got a lighter driveshaft than we did! Glad they're replacing it so quick though, that's good to hear. So I guess they made some extras at the same time for future sales...

10-15-2005, 09:41 AM	#9
stituner420 Gold Member Car: 04 WRB STi Fav Mod: ACPT CF DS + Cobb Stg 2 Location: Central TX Posts: 1,048 IWSTI Addict since: Apr 2004 Trader Rating: (3)	There was damage to my box as well, however I lucked out and no damage to the driveshaft.

10-15-2005, 10:02 AM	#10
stiholic anom. Senior STI Driver Car: 04sti, 03M3coupe Fav Mod: weight reduction Location: Canada Posts: 368 IWSTI Addict since: Oct 2002 Trader Rating: (0)	Thanks guys, it is not the end of the world, just frustrating ,more than anything. Hopefully things will be rectified quickly. You think UPS would take better care of their packages. UPS just lost more money on this one shaft than they made on the shipping of all the shafts.

10-29-2005, 11:12 PM	#13
stiholic anom. Senior STI Driver Car: 04sti, 03M3coupe Fav Mod: weight reduction Location: Canada Posts: 368 IWSTI Addict since: Oct 2002 Trader Rating: (0)	Got the new one installed. James at ACPT was very helpful. No vibration issues. Generally very please and I still have the old damaged shaft to boot as it has not been picked up yet. Good service from ACPT. Anyone want a damaged CF drive shaft? Just kidding.....

10-30-2005, 05:41 AM	#14
ValvetrainEngineer Spec C Club Car: '04 WRB Fav Mod: A working ECU... Location: CT Posts: 1,485 IWSTI Addict since: May 2003 Trader Rating: (7)	So if yours (and I read some others) is installed and doesn't have any vibration, that must mean the vibes that others are feeling is due to an out of balance condition. Hopefully mine is balanced...