[Neanderthal Racing]

Originally Posted by Crawford

MeetMrGlock
Street Rookie

i'd rather be a street rookie than a slimey pro like you who scams kids with bad motors.

you were very helpful during the build.
you disappeared completely when it became clear you dropped undersized pistons in it.

keep it up, quirt. i can go like this 24/7.

[CrawfordPerformance.com]

Quote;

hey chris,

we did the leakdown test and everything was utterly consistant accross the board. at 100psi we saw 5%, 5%,5%, 6%.

we concluded that the problem is the garrett turbo and we need to restrict the oil inlet to reduce the pressure, which i always believed was the real culprit. after consulting with phil we're going to start with a .055 nitrous nozzle and see what happens. i'll let you know how it goes. please forward this to quirt.

also, i did my first driver school with a local bmw club at lime rock in ct. on saturday. my instructor was totally blown away by the car and how it performed on the track. it had some impressive company but he thought it was probably tthe fastest car there. you can see what i've posted about the oil issue "health report" and the track on the middle of the page.

CUTN EDG: the 1600cc injs are installed

bruce



And now you post this;

while youre at it, talk to bruce chapman, who during his 6000 mile tour of the mid-hudson valley, pumped 100 qts of oil through the combustion process due to his crawford s4's piston to wall clearances of between .006-.007.


“.007 thousands of piston clearance” Where is the data to back up your claim??? That’s what I thought.

If your pistons have .007” of clearance, I will personally eat all four of them.

Quirt

[eatV8]

For any new readers that dont know about this, I advise you read Bruce's journal. Then you will too understand why everything Quirt is posting makes everyone else that has followed this story laugh.

BTW Quirt, you're spending alot of time on forums... Business slow? LOL

[CrawfordPerformance.com]

Originally Posted by BruceChapman

i'd rather be a street rookie than a slimey pro like you who scams kids with bad motors.

you were very helpful during the build.
you disappeared completely when it became clear you dropped undersized pistons in it.

keep it up, quirt. i can go like this 24/7.

Why the threat bruce, do you have something to hide?

[eatV8]

Originally Posted by Crawford

Why the threat bruce, do you have something to hide?

Umm, where was the threat in that statement?

[La Mer]

Everything Crawford ever says makes him sound like a pompous ass. Even though I probably won't ever see a built block, Ispeed would be my local tuner. Too bad they are associated with this guy. I'll never go there.

[Neanderthal Racing]

Originally Posted by Crawford

Quote;

hey chris,

we did the leakdown test and everything was utterly consistant accross the board. at 100psi we saw 5%, 5%,5%, 6%.

we concluded that the problem is the garrett turbo and we need to restrict the oil inlet to reduce the pressure, which i always believed was the real culprit. after consulting with phil we're going to start with a .055 nitrous nozzle and see what happens. i'll let you know how it goes. please forward this to quirt.
bruce

you and i both know it wasn't the turbo so why post this crap.
(the turbo wasn't leaking oil but it did have to be rebuilt from the oil coming from the motor. here's mike blouch's report:

Hi Phil and Bruce

We received the turbo this morning. I have disassembled and inspected the turbo and found the following:

1. The turbo wasn't leaking out the turbine seal area. The turbine housing was dry and no oil was found behind the heat shield.
2. We found a lot of coked oil in the center housing and on the turbine wheel and shaft journals and oil slinger. There is also coked oil on the thrust pieces and bearings.
3. There is also some scoring of the thrust bearing and mating thrust pieces (possibly small pieces of the coked oil going through your oil system).

of course, as we all know from watching the bobblehead video that the coked oil was coming from your motor. you want me to post up the bobblehead video again, quirt. i can do that.

Originally Posted by Crawford

And now you post this;

while youre at it, talk to bruce chapman, who during his 6000 mile tour of the mid-hudson valley, pumped 100 qts of oil through the combustion process due to his crawford s4's piston to wall clearances of between .006-.007.


“.007 thousands of piston clearance” Where is the data to back up your claim??? That’s what I thought.

you and i both know that trey cobb and jeremy checked the tolerances when the motor landed in salt lake city. cobb tuning established that the tolerances were actually .006 -.007 and not the tolerances you fabricated and posted on the nasioc bobblehead thread. cobb's lying. phil is lying. i'm lying. everybody is lying but you, right, quirt?

cobb also had to toss the crawford crank because you undercut the rod journals to achieve the 2.6l stroke on that motor. it was so suspect they wouldn't stake their reputation on it. apparently, you had no such problem. even vivid prays their reputation doesn't get a bad as yours.

I

Originally Posted by Crawford

f your pistons have .007” of clearance, I will personally eat all four of them.

Quirt

make sure you get video of that. call cobb at 801 713 0035 ask for jeremy and ask him to send those pistons to you.
(you think you could get your creepy sidekick, chris, to take a bite or two. that would be really cool.

[ih8vtec13]

why dont you give it up trying to say what a great product you have when you have a someone this pissed off on this board? Also Bruce is not the only one that has had these type of problems. IF yoo had a good product then you would not turn your back on something like this, you would fix the problem on the production level and recall defictive engines or at least offer some suport wehn problems arise. The engine would be the the last thing you would suspect to be the problem since its new and something of that natuer should be bulit to extreamly high standards.

I can't belive you had the balls to post positive responces from Bruce, if your car was in the shop getting a mod like and not having it for a long period of time then when you get it back you are going to love it and not notice problems at first. Why don't yopu try another board to sell your defictive motors and stop trying here.

[Neanderthal Racing]

Originally Posted by Crawford

Why the threat bruce, do you have something to hide?

i'd say, my foot up your ass, but everyone can see it's attached to my leg.

[CrawfordPerformance.com]

Originally Posted by ih8vtec13

why dont you give it up trying to say what a great product you have when you have a someone this pissed off on this board? Also Bruce is not the only one that has had these type of problems. IF yoo had a good product then you would not turn your back on something like this, you would fix the problem on the production level and recall defictive engines or at least offer some suport wehn problems arise. The engine would be the the last thing you would suspect to be the problem since its new and something of that natuer should be bulit to extreamly high standards.

I can't belive you had the balls to post positive responces from Bruce, if your car was in the shop getting a mod like and not having it for a long period of time then when you get it back you are going to love it and not notice problems at first. Why don't yopu try another board to sell your defictive motors and stop trying here.

This is the straw that broke the camels back for us;

hey quirt,

we're not sure what is wrong with the shortblock since, at your request, we have not inspected the pistons but, based on the pattern of gouges, the defect clearly involves the pistons of all 4 cyls. your original response to my oil consumption issue indicates that you may have been aware that at least one motor went out without oil rings or installed improperly. it has taken nearly 4 months, many hours of diagnostic tests performed and a lot of oil to get to where we are now. if you actually knew (and not just suspected) that was the case, it would have saved me a lot of aggravation if you had said so more definitively. i can't help thinking you had some extra oil rings unaccounted for during the week in may you were rushing to get those motors out.

as you know, i experienced extremely high egt's with this motor from the very beginning. based on the damage to the shortblock, it is entirely reasonable to conclude that the excessive egt's were consequential to the amount of oil moving into combustion and ruining the tune the entire time. looking at the heads in their current condition and in consideration of the extreme temps involved here, i could not safely use these heads without a complete rebuild.

with regard to what you need to do to make this "100%" right: i want to remind you of my value to you as a customer.

i have been a persistent ally on the attack threads on nasioc and have offered public relations advice to handle attacks more effectively. the fact that clark has been so low key lately is directly related to an exchange i had on one of those threads. on iwsti, i have nearly 40k hits on my project thread. my opinion is sought out on a daily basis on iwsti and have worked as hard and have probably been more effective at marketing crawford motors than any other customer you have. i wrote a post that was made into a sticky on iwsti that i was asked to convert to a technical article that will be featured on the "hspn network" (the one where i exclaim, "god bless quirt crawford"). no one, with the exception of the bv team has given you more positive internet press. in short, in every respect, i have behaved as someone who has been sponsored by crawford and have never asked for anything in return.

despite the enormity of this oil problem, i have been deliberately protective of you on my project thread and have underplayed the situation knowing that it might come back to embarrass you in the end. i've covered for you in every respect. i now expect the same from you.

here is what i am asking you to do to make this disaster right:
i want to return the motor to you with the heads
the gouges are deep enough in the 2/4 cyls to require an overbore. i do not want an overbored motor. i want a completely new shortblock that is brought up to current crawford s4 production standards, i.e. S4 Short Block - 2004 Ultimate Street Car Challenge Short Block 2.6 L New Semi-Closed Deck, Billet Monster Crank, Forged Pistons, 4340 Rods
the heads were completely rebuilt 4 months ago with a lap job, crower springs and ti retainers. they cannot be safely used again without a new rebuild, to include new crawford valvetrain components to replace those which may have been structurally compromised or weakened by the extreme temps they were subjected to. so far, your defect has cost me about 600. in diagnostics and 2000. + to remove, tear down and reinstall the motor again, after only 4 months. i have accrued nearly 3 grand in expenses to date. i should not be expected to pay for the damage to the heads caused by your defect.
i want the process expedited to mitigate further damages.
i believe a complete rebuild of the heads, with a complete crawford performance port and polish appropriate for this project, is in order. the head rebuild should include new valves, and all other components with the installation of the new dpr stage3 cam i just ordered (and paid for already), returning the heads to the new shortblock and shipping it back to me as a complete longblock. this will go a long way towards offsetting my damages to date and regaining my confidence in you. i believe any reasonable person would view my request as entirely fair and anything less by you far less so.

meanwhile, i will continue to do my part as the most outspoken non-sponsored advocate crawford performance has on nasioc and iwsti. i look forward to hearing your reply.

respectfully yours,

bruce chapman





What would you do in our situation if one of your customers sent you an email with demands like these?

Thanks for your time

Quirt

[eatV8]

Originally Posted by Crawford

This is the straw that broke the camels back for us;



What would you do in our situation if one of your customers sent you an email with demands like these?

Thanks for your time

Quirt

I would of firstly replied with something other then did you fall and bump your head. Which was your reply wasnt it Quirt? HOW PROFESSIONAL OF YOU!

[Neanderthal Racing]

Originally Posted by Crawford

What would you do in our situation if one of your customers sent you an email with demands like these?

i'd replace his motor, repair the consequential damages my negligence caused him and thank him for being so protective of my reputation while the world watched his project grind to a halt.

btw, i posted that letter in the nasioc bobblehead thread for the 50k subscribers to see 3 months ago. don't act like it's some kind of inside info. how creepy can you get?

[ih8vtec13]

Well i would not be happy but you have to do what it take to make it right. You are posting about how is demands are too much but what did you offer him, maybe if you posted that too then it would make yo ulook a little more crediable. Be honest does the cost of meeting Bruces demands really that much more then the loss of sales due to the bad publisity this situation has caused?

[Neanderthal Racing]

Originally Posted by ih8vtec13

Well i would not be happy but you have to do what it take to make it right. You are posting about how is demands are too much

actually, my demands were entirely reasonable and lawful.

this wasn't a motor that just broke. this was a motor that was built negligently. there is no other explanation for undersized pistons leaving the factory. the fact that you so nonchalantly built it and then refused to make good on it - for a project with this much visibility simply proves that if you will do it to me, you will and have done it to everyone else. from a business standpoint, crawford is a complete and total disaster.

the victim of a negligent act is also entitled to the reasonable consequential damages of that negligence. that would include the heads. then there is the problem of the 22 hours required to replace a motor and the hours and money spent on diagnostics.

don't blame me because i write well, tend to be unevuivocal and surrounded by attorneys. if anyone expects me to come crawling on my hands and knees to a vendor begging him to fix what he screwed up, you must have me confused with someone else.

[ih8vtec13]

Originally Posted by BruceChapman

actually, my demands were entirely reasonable and lawful.

this wasn't a motor that just broke. this was a motor that was built negligently. there is no other explanation for undersized pistons leaving the factory. the fact that you so nonchalantly built it and then refused to make good on it - for a project with this much visibility simply proves that if you will do it to me, you will and have done it to everyone else. from a business standpoint, you are a complete and total disaster.

the victim of a negligent act is also entitled to the reasonable consequential damages of that negligence. that would include the heads. then there is the problem of the 22 hours required to replace a motor and the hours and money spent on diagnostics.

Not say they were in anyway unreasonable, the poit i was making was that that it sucks when you have to loose money on a deal but they have to live up to their end of the deal. They supplied you a defictive motor and are like no it can't be our motor it was assemble by god himself. Your compliants and requests should have been met nd taken as constructive critisim rather then passing blame and not even owning to mistakes